Customer Support VA | Email & Chat Support | Admin & Operations Assistant

Overview

Looking for full-time work (10 hours/day)

at $4.15/hour ($1,000.00/month)

High school diploma

Last Active

July 2nd, 2026 (10 days ago)

Member Since

December 10th, 2022

Profile Description

Customer Support and Admin Virtual Assistant with 5+ years of experience supporting fast-paced businesses through reliable customer communication and efficient day-to-day operations.

I specialize in email and live chat support, handling customer concerns with empathy and accuracy while keeping internal systems organized and up to date. I’ve worked closely with customers, clients, landlords, tenants, and internal teams—ensuring smooth coordination, timely responses, and issue resolution.

On the admin side, I manage calendars, inboxes, schedules, contact lists, and operational coordination, helping businesses stay organized and responsive. I’m known for being proactive, detail-oriented, and dependable, especially in roles that require multitasking and clear communication.

I’m comfortable working independently, following SOPs, and adapting quickly to new tools and processes. My goal is always the same: deliver excellent customer experience while keeping operations running smoothly behind the scenes.

Core Skills:

- Customer Support (Email & Live Chat)
- Inbox & Ticket Management
- Customer Issue Resolution & Follow-ups
- Calendar & Schedule Management
- Admin & Operations Support
- CRM & Customer Data Management
- Order Tracking, Returns & Refund Support
- Data Entry & Record Organization
- Internal & Team Coordination
- SOP Adherence & Process Improvement

If you’re looking for a Virtual Assistant who can support both customers and internal operations, I’d be happy to help.