0 0d89f40d9c8e2d98b81 0 940

 Customer Service Associate

80 ID PROOF
Verified
Timeproof:
contact
background check
mark as hired
EXPECTED SALARY
Php 45,000.00/month
( $837 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $4.84 USD/hr )
EXPERIENCE OVERVIEW
10 Years in Business Process Outsourcing 3 Years in Admin Office Staff
BASIC INFORMATION
Age:
34
Gender:
Female
Location:
BACOOR CITY, CAVITE
Tests Taken:
None
Last Active:
January 27th, 2023 (11 days ago)
Member Since:
December 5th, 2022
SKILL SUMMARY

***Team Leader for USA Telecommunication, Internet and Cable at VXI Global Holding B.V Phil
-Billing Specialist for TV, Internet, Landline and Wireless
-Mobility Insurance Coverage
-Soft Selling Internet, HBO Max, STARZ, SHOWTIME, Cinemax, EPIX and
Wireless
-Technical Care Basic Troubleshooting
***Customer Service Representative for USA Cable at IBEX Global
-Billing Specialist for TV Service
***Customer Service Representative for USA Collections at Healthquist
-Soft Billing Collections Outbound/Inbound
-Quality Analyst
-Admin Task
***Chat/Email Support, Retention Team and Outbound Calls for UK Food Delivery at TaskUs Phils.
-Chat Support
-Retention Team
-Email Support
-Outbound Calls for Driver Tracking
***Customer Service Specialist for USA Provider Service at EXL Service
-Worker’s Compensation
-Medical Bill Processor
-Medical Only Claim Inbound Calls and Back Office
-Coverage and Eligibility
-Insurance Plan Training
-Pilot Launch for Pioneer Account (Client Visit: Mock Calls/Question and
Answer)
-Setting Up A Claim
-Setting Up A Suffix for Ability to Pay a Claim
-Bill Review
-Bill Status
-Payment Information for Claims
-HCPCs and CPT Codes
-ICD-9
-Claim Information/ Process
-Authorization Status
-Network Referral Unit
-Up Skill for MB_VIP Calls for Injured Worker and Employer Calls
***Philippine Long Distance Telephone (PLDT) via Telpad Voice Specialist at Apsmith Solutions Corporation
- Quality Analyst
-System Analyst in CMS (Computer Management System)
-Content Creator in Philippine Long Distance Telephone (PLDT) via Web
Application and Telpad Application thru CMS (Computer Management
System)
***Real Estate Sales and Marketing Specialist for Commercial & Residential at D' University Land Development Holding Incorporation Phils.
-Marketing
-Costumer Service via Phone
-Receptionist
-Admin Staff
-Project Presenter
***Radio Reporter Volunteer News Writer/Reporter at Bombo Radyo Philippines
-Training for News casting and Newswriting
-Volunteer Reporter and Writer for “The Vote 2010” Special Coverage of
Bombo Radyo Philippines of the “Automated Elections in the country.
***Land Registration Authority (LRA) System Trainer at IL&FS Technologies System Incorporation
-Trainer of Government Employees about the Computerization Project
-Trainer for assigned in vault to handed Active Land Titles send to
Onedoc for scanning and for saving to Data base
-Quality Assurance | System Trainer for Land Registration Authority
Computerization Project in the Philippines

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »