Customer Service Associate

Age:

34

Gender:

Female

Location:

BACOOR CITY, CAVITE

Tests Taken:

None

Last Active:

January 27th, 2023 (11 days ago)

Member Since:

December 5th, 2022

***Team Leader for USA Telecommunication, Internet and Cable at VXI Global Holding B.V Phil
-Billing Specialist for TV, Internet, Landline and Wireless
-Mobility Insurance Coverage
-Soft Selling Internet, HBO Max, STARZ, SHOWTIME, Cinemax, EPIX and
Wireless
-Technical Care Basic Troubleshooting
***Customer Service Representative for USA Cable at IBEX Global
-Billing Specialist for TV Service
***Customer Service Representative for USA Collections at Healthquist
-Soft Billing Collections Outbound/Inbound
-Quality Analyst
-Admin Task
***Chat/Email Support, Retention Team and Outbound Calls for UK Food Delivery at TaskUs Phils.
-Chat Support
-Retention Team
-Email Support
-Outbound Calls for Driver Tracking
***Customer Service Specialist for USA Provider Service at EXL Service
-Worker’s Compensation
-Medical Bill Processor
-Medical Only Claim Inbound Calls and Back Office
-Coverage and Eligibility
-Insurance Plan Training
-Pilot Launch for Pioneer Account (Client Visit: Mock Calls/Question and
Answer)
-Setting Up A Claim
-Setting Up A Suffix for Ability to Pay a Claim
-Bill Review
-Bill Status
-Payment Information for Claims
-HCPCs and CPT Codes
-ICD-9
-Claim Information/ Process
-Authorization Status
-Network Referral Unit
-Up Skill for MB_VIP Calls for Injured Worker and Employer Calls
***Philippine Long Distance Telephone (PLDT) via Telpad Voice Specialist at Apsmith Solutions Corporation
- Quality Analyst
-System Analyst in CMS (Computer Management System)
-Content Creator in Philippine Long Distance Telephone (PLDT) via Web
Application and Telpad Application thru CMS (Computer Management
System)
***Real Estate Sales and Marketing Specialist for Commercial & Residential at D' University Land Development Holding Incorporation Phils.
-Marketing
-Costumer Service via Phone
-Receptionist
-Admin Staff
-Project Presenter
***Radio Reporter Volunteer News Writer/Reporter at Bombo Radyo Philippines
-Training for News casting and Newswriting
-Volunteer Reporter and Writer for “The Vote 2010” Special Coverage of
Bombo Radyo Philippines of the “Automated Elections in the country.
***Land Registration Authority (LRA) System Trainer at IL&FS Technologies System Incorporation
-Trainer of Government Employees about the Computerization Project
-Trainer for assigned in vault to handed Active Land Titles send to
Onedoc for scanning and for saving to Data base
-Quality Assurance | System Trainer for Land Registration Authority
Computerization Project in the Philippines

TOP SKILLS

• Admin Assistant

• Appointment Setter

• Data Entry

• Email Management

• Event Planner

• Excel

• Human Resource Management

• Personal Assistant

• Project Coordinator

• Quality Assurance

• Recruitment Assistant

• Research

• Transcription

• Travel Planning

Office & Admin (Virtual Assistant)

SKILL RATING

• Admin Assistant

• Appointment Setter

• Data Entry

• Email Management

• Event Planner

• Excel

• Human Resource Management

• Personal Assistant

• Project Coordinator

• Quality Assurance

• Recruitment Assistant

• Research

• Transcription

• Travel Planning