0bd8 88e9d299 dc4040091f0

Executive Virtual Assistant/Customer Support/Amazon VA

99 ID PROOF
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EXPECTED SALARY
Php 50,000.00/month
( $868 USD )
EDUCATIONAL ATTAINMENT
BS Psychology
AVAILABILITY
40 hrs/wk
( $5.02 USD/hr )
EXPERIENCE OVERVIEW
11 years working as General Virtual Assistant
BASIC INFORMATION
Age:
35
Gender:
Female
Location:
General Santos City, South Cotabato
Tests Taken:
IQ
Score:  135
English
 C1(Advanced)
Last Active:
September 20th, 2022 (11 days ago)
Member Since:
December 3rd, 2015
SKILL SUMMARY

Hard-working and self-motivated virtual assistant with 8+ years experience in providing customer service, managing a contact list, addressing employee's administrative queries, excellent time management skills, and various personal assistance tasks. Able to focus on work without need for supervision.

Core skills: 
• Shopify Management
• Manage Amazon Seller Central, Keepa, Tactical Arbitrage, InventoryLab, Seller Snap, Helium 10, RestockPro
• Manage a contact list
• Responding to emails
• Answering support tickets (with the use of Kayako, Zendesk, Webmail)
• Prepare customer spreadsheets and keep online records
• Organize managers’ calendars
• Provide customer service as the first point of contact
• Experience with word-processing software and spreadsheets (e.g. MS Office)
• Excellent email and instant messaging communication skills• Excellent time management skills
• Solid organizational skills
• Researched information from the web used to create documents and reports for clients.
• Managed several email accounts on a daily basis, ensuring excellent customer care for our clients.
• Worked within a strict timeline in order to complete artwork on time.
• Setting up Autoresponders (Aweber, Mailchimp)
• Bookkeeping and payroll duties
• File Management (organizing files using Dropbox etc)
• Database building (updating email or contact lists on your CRM)
• Transcription (basic transcribing voicemail, video, or audio)
• Creating basic reports (reports on weekly tasks, deliverables, sales)
• Preparing Slideshows (Powerpoint Presentations)
• Manage and update Social Media Accounts
• SEO & Digital Marketing
• Creating and sending newsletters
• Basic WordPress Skills
• Publish posts on your Blog (provided content)
• Converting, merging and splitting PDF files
• Basic skills in Amazon
• Manage InfusionSoft
• Project Management (Basecamp, Trello)
• Creating image quotes
• Basic video editing (Using Camtasia)
• Other administrative tasks

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Project Coordinator
  • Research

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 6 years experience with Office and Admin (Virtual Assistant).

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Writing

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