Criscia

MedVA / Sales Specialist / CSR

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Overview

Looking for full-time work (8 hours/day)

at $6.48/hour ($1,254.40/month)

Bachelors degree

Last Active

July 13th, 2026 (3 days ago)

Member Since

December 1st, 2022

Profile Description

I am ---------- ---------- ---------- , a versatile Virtual Assistant with over six years of experience in medical administration, customer service, and sales support. I have worked as an all-around Medical Receptionist handling patient scheduling, inbound/outbound calls, appointment reminders, insurance verification, prescription coordination, and patient outreach while maintaining HIPAA compliance.I also have extensive experience as a Customer Support Representative (BPO) managing high-volume calls for Retail and Ride-Sharing campaigns, resolving client concerns efficiently, and maintaining high customer satisfaction. In addition, I have a strong background in Sales and Administrative Virtual Assistance, including cold calling, lead generation, and client support across industries like Solar, Real Estate, Janitorial Services, and Airbnb.
I take pride in communicating with patients and clients in a friendly yet professional m ---------- er, making them feel heard and supported, and ensuring their concerns are fully addressed. I am highly organized, tech-savvy, and reliable, with strong internet connectivity, ready to start immediately and provide uninterrupted, quality support.

Top Skills

Experience: 1 - 2 years

Med VA for PCP Clinic handling Patient's Refill's, Referral, Outreach, Appointment scheduling/reminding,

Experience: 5 - 10 years

5 years as a Cold Caller/Appointment Setter -Solar Campaign -Real Estate Campaign -Home Improvement Campaign

Experience: 5 - 10 years

Strong verbal and written communication with clients and patients Professional and friendly phone etiquette Handling inquiries, complaints, and sensitive information with discretion Scheduling, follow-ups, and appointment management Building rapport and trust with clients, patients, and customers Problem-solving and conflict resolution Multitasking in fast-paced environments Lead generation and client outreach CRM and database management Providing accurate information and guidance to clients and patients Adapting communication style to diverse audiences

Other Skills

Basic Information

Age
28
Gender
Female
Website
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Address
Lipa City, Batangas
Tests Taken
None
Government ID
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