Current Employment Status:
Hired Part Time on Jun 15, 2025

Jay

E-commerce/Order Fulfillment specialist, & QuickBooks CSR

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Overview

Looking for part-time work (4 hours/day)

at $3.79/hour ($364.80/month)

Bachelors degree

Last Active

June 30th, 2026 (11 days ago)

Member Since

November 25th, 2022

Profile Description

Hi! I'm ---------- ---------- ---------- , just call me ---------- , a highly dependable E-commerce Order Fulfillment Specialist and QuickBooks Customer Support Representative with over 6 years of experience helping online businesses run smoothly and efficiently.
I specialize in supporting e-commerce brands and entrepreneurs by handling order processing, product coordination, and bookkeeping with accuracy, speed, and a customer-first mindset.

* E-commerce Order Fulfillment Expertise – Experienced in managing Shopify Dropshipping operations, ensuring accurate and timely processing of orders
* QuickBooks Proficiency – Skilled in A/P, A/R, bank reconciliation, payroll, and integrating merchant services with e-commerce platforms
* Customer Support Background – 5+ years in BPO handling inbound/outbound calls, emails, and chat support with empathy and professionalism
* Tech-Savvy – Comfortable using Shopify, QuickBooks, Salesforce, Zendesk, Slack, Basecamp, and DeepL
* Detail-Oriented & Organized – Ensuring every transaction, entry, and customer concern is handled with precision
* Reliable & Efficient – Strong time management and communication skills to deliver consistent results and exceed expectations

I’m passionate about helping businesses grow by ensuring their backend operations and customer support systems are seamless and stress-free.

Top Skills

Experience: 2 - 5 years

Experienced in providing high-quality support in a US-based BPO, handling high-volume inquiries across multiple channels. Skilled in issue resolution, active listening, and clear communication. Handled escalations, trained new team members, and consistently delivered strong customer satisfaction in fast-paced environments.

Experience: 1 - 2 years

Proficient in managing and validating data using Excel and custom scripts. Skilled in maintaining accuracy, identifying discrepancies, and streamlining processes for improved efficiency. Detail-oriented with a strong commitment to data integrity.

Experience: 1 - 2 years

Skilled in organizing and managing high-volume email correspondence with professionalism and efficiency. Experienced in prioritizing messages, maintaining a clean inbox, and ensuring timely follow-ups. Detail-oriented and reliable in supporting smooth team communication.

Other Skills

Basic Information

Age
29
Gender
Female
Website
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Address
Tigbao, Zamboanga del Sur
Tests Taken
IQ
Score:  106
DISC
Dominance: 32
Influence: 18
Steadiness: 31
Compliance: 18
English
C2(Advanced/Mastery)
Government ID
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