Rodolf
Article Writer/Re-writer, Customer Support
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $2.84/hour ($500.02/month)
Bachelors degree
Last Active
July 29th, 2024 (139 days ago)
Member Since
September 17th, 2010
Profile Description
Customer Support / Technical Support for 7 years
- Chat,
Article Writer and Rewriter for 10 years
- Content Writing
- Research Writing
- Blog Writing
- Ghost Writing
- Press Release Rewriting
- Essay Writing
- News Writing and Rewriting
Virtual Assistant for 2 years
Forum Moderation
Team Lead for 1 year
Has worked on the Zendesk and Zopim platform
Top Skills
Marketing » Content Creation » Article Writing
Experience: 10+ years
Freelance Writer Proven expertise in article writing, blog posts, ebook writing, and content rewriting. Over 10 years of experience producing clear, engaging content across multiple platforms. Skilled in tailoring content to client needs and optimizing for both readability and SEO.
Customer Support
Experience: 10+ years
More than 10 years of experience in customer service across diverse channels including voice, email, ticketing, forums, and social media. Expertise in managing support requests, implementing best practices, and improving response times while maintaining high customer satisfaction.
Office and Administration » Team Leadership
Experience: 2 - 5 years
Directed a team of agents, overseeing training and performance evaluations. Implemented strategies to enhance service efficiency and resolve high-priority customer concerns. Utilized analytics to refine processes and drive operational improvements.
Other Skills
Basic Information
- Age
- 34
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Iligan City, Lanao del Norte
- Tests Taken
- IQ
- Score: 115
- DISC
- Dominance: 13
- Influence: 18
- Steadiness: 34
- Compliance: 36
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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