Legal Assistant | Data Entry | Quality Assurance |Team Lead

Overview

Looking for full-time work (8 hours/day)

at $11.55/hour ($2,227.20/month)

Associates degree

Last Active

July 6th, 2026 (2 days ago)

Member Since

November 18th, 2022

Profile Description

Provided comprehensive legal and administrative support to attorneys and paralegals in managing personal injury cases from intake through lien resolution. Played a key role in case progression by coordinating insurance communication, medical documentation, client follow-ups, and calendar management to ensure deadlines and case milestones were met.

Case Management & Legal Support
Drafted and issued Letters of Representation to insurance carriers, healthcare providers, and all involved parties to formally initiate representation.
Opened and managed first-party (1P) and third-party (3P) auto insurance claims, including policy verification, declaration page requests, and coverage confirmation.
Communicated directly with insurance adjusters regarding claim status, liability determinations, bodily injury coverage, and property damage updates.
Requested, tracked, and organized medical records and itemized billing statements from hospitals, clinics, and specialty providers.
Maintained detailed case notes and documentation within case management systems (e.g., PracticePanther, Neos) to ensure accurate and up-to-date file records.
Opened and monitored subrogation claims and lien files; requested final lien balances and itemizations prior to settlement negotiations.
Assisted in compiling documentation for demand preparation, including medical summaries, billing breakdowns, and supporting accident-related evidence.
Conducted regular follow-ups with providers and insurance carriers to prevent delays in documentation and claim processing.
Communicated with clients regarding treatment updates, accident details, insurance information, and required authorizations to ensure complete case files.
<8efe80624d780eba0c6493ec45140364>;Email Management & Communication Oversight
Managed high-volume email inboxes for attorneys and case staff, prioritizing urgent client, insurance, and medical correspondence.
Drafted professional responses to clients, insurance adjusters, and medical offices on behalf of attorneys.
Organized case-related communications into structured folders and ensured proper documentation within the case management system.
Flagged time-sensitive matters such as claim deadlines, lien requests, and medical record follow-ups to prevent workflow delays.
Coordinated internal communication between legal staff to maintain case progress and task accountability.

Calendar & Deadline Management
Maintained attorney and case calendars, scheduling client consultations, follow-up calls, and insurance communications.
Tracked critical case deadlines, including treatment milestones, documentation requests, and lien follow-ups.
Scheduled calls with insurance adjusters, healthcare providers, and clients to ensure timely case updates.
Assisted in monitoring statute-related timelines and ensuring tasks were completed within required timeframes.
Coordinated reminders and task alerts to support efficient case movement and prevent missed deadlines.

Lien Retrieval - focuses more on locating, requesting, and securing lien documentation rather than negotiating it.
Contact health insurance companies to verify subrogation interests
Identify whether Medicare, Medicaid, or ERISA liens exist
Request lien statements or conditional payment summaries
Open subrogation claims with insurance recovery departments
Follow up regularly for updated balances
Track deadlines for lien responses
Collect final lien payoff amounts before settlement
Organize lien documentation for attorney review
Document all communications in the case management system

Lien Coordinator - manages and resolves any claims against a client’s settlement funds before disbursement.
Identify all potential liens (health insurance, Medicare, Medicaid, ERISA plans, hospital liens, workers’ comp liens)
Open lien files with insurance carriers and recovery vendors
Request conditional payment letters and itemized lien statements
Review lien charges for accuracy and relation to the accident
Dispute unrelated or excessive charges
Negotiate lien reductions to maximize the client’s net recovery
Track lien balances throughout the life of the case
Request final lien amounts prior to settlement disbursement
Coordinate with accounting regarding final payoff amounts
Ensure lien satisfaction letters are obtained after payment
Maintain detailed lien logs and status updates in the case management system