Katherine

Airbnb | Property Management | Short-term Rental VA

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Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

BS Computer Science

Last Active

July 2nd, 2026 (6 days ago)

Member Since

November 14th, 2022

Profile Description

Still replying to guest messages at midnight? Juggling cleaners, maintenance issues, check-ins, and nonstop notifications?

That’s exactly where I come in.

I help short-term rental hosts and property managers keep operations running smoothly without the daily chaos — so you can focus on growing the business instead of being stuck in it.

Over the past 4 years as a Short-Term Rental VA, I’ve handled thousands of guest conversations, coordinated turnovers, resolved last-minute issues, and supported day-to-day operations across Airbnb, Vrbo, BDC, and more.

Here’s how I help:

• Guest Communication
Fast, professional responses for inquiries, bookings, check-ins, guest concerns, and reviews — helping maintain a 5-star experience.

• Cleaning & Maintenance Coordination
I coordinate cleaners and vendors, follow up on tasks, and make sure properties stay guest-ready.

• Listing Optimization
Improved titles, descriptions, photos, and pricing support to help increase visibility and bookings.

• Operations & Admin Support
From SOP creation to automation setup, I help streamline operations and reduce manual work.

• Claims & Resolution Handling
Damage claims, documentation, refunds, and guest issues — handled professionally and efficiently.

Results I’ve delivered:
- Managed 20,000+ guest interactions
- Coordinated 1,000+ turnovers and maintenance tasks
- Helped reduce operational workload through systems and automation
- Supported consistent 5-star guest experiences

Tools I use regularly:
OwnerRez • Guesty • Hostaway • Airbnb • Vrbo • Turno • Properly • Slack • ClickUp • Notion • PriceLabs • QuickBooks • Touch Stay • Smoobu • Cloudbeds

Why clients keep working with me:
- I don’t wait to be told what to do
- I communicate clearly and consistently
- I stay organized and detail-oriented
- I solve problems before they become bigger issues
- I genuinely care about the business I support

If you’re looking for someone reliable who can take tasks off your plate and help your operations run smoother, I’d love to help!

Top Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Other Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Basic Information

Age
37
Gender
Female
Website
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Address
Tarlac, Tarlac
Tests Taken
IQ
Score:  122
DISC
Dominance: 13
Influence: 19
Steadiness: 48
Compliance: 19
English
C2(Advanced/Mastery)
Government ID
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