Guest Experience|Airbnb/Vrbo |CSR|STR|VA

Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (6 days ago)

Member Since

November 7th, 2022

Profile Description

Customer Support | Airbnb & Property VA | Appointment Setter | Data Entry
I am a results-driven Customer Service Representative with over 8 years of experience in providing support across the hospitality, property management, and finance industries. My background includes handling guest concerns, processing reservations, managing Airbnb listings, and working closely with field teams to ensure a smooth guest experience.
Over the last 5+ years, I supported platforms such as Airbnb, VRBO, ---------- , through companies like TurnKey/Vacasa, Nestago, La Nubian Inc. My responsibilities included responding to guest inquiries via calls, chats, emails, and SMS, checking property availability, monitoring home amenities, and updating listings. I’m also experienced in coordinating with cleaners, maintenance, and real estate agents.
At Financial account, I provided customer support for technical concerns, billing, fraud investigations, and collections.
I also have part-time experience as a:
Data Entry Specialist – Collecting and updating customer and car information
Appointment Setter – Scheduling patient visits and managing records via chat
Cold Caller & Real Estate VA – Reaching out to property owners and agents, closing deals, and supporting Airbnb arbitrage operations
I am proficient with tools such as Salesforce, Escapia, Breezeway, Hostaway, Slack, ---------- , ---------- , Ring Central, Trello, Streamline and more.
I take pride in my strong communication skills, attention to detail, and ability to multitask in fast-paced environments. If you’re looking for someone reliable, responsive, and experienced in guest support or virtual assistance, I’d love to work with you!