Operations & Logistics Coordinator with experience supporting businesses in Australia, Denmark, and the United States.
I help business owners and teams manage operations, customer communications, scheduling, project coordination, and administrative workflows. Before transitioning into remote work, I spent over 16 years in the banking industry, progressing to Branch Head. Since 2022, I have worked remotely with international clients supporting operations, logistics, administration, and customer service.
Experience Highlights
Logistics & Relocation Operations
Coordinated moving schedules, surveys, box deliveries, storage arrangements, customer communications, and project tracking.
Managed shared inboxes, CRM updates, scheduling changes, and resident enquiries.
Operations & Administration
Managed proposals and quotations.
Maintained CRM records and project workflows.
Coordinated schedules, reporting, and operational tasks.
Executive & Administrative Support
Inbox and calendar management.
Client communications and scheduling.
Documentation and SOP creation.
Process improvement and workflow support.
Banking & Leadership
Over 16 years in banking operations and customer service.
Branch Head responsible for operations, compliance, reporting, staff supervision, and business development.
Tools
Monday, Pipedrive, Qwilr, Trello, Asana, Slack, Canva, Xero, QuickBooks, Salesforce, Google Workspace, Microsoft Office, Tradify.
Services
Operations Coordination
Logistics and Scheduling Support
Administrative Support
CRM Management
Inbox and Calendar Management
Customer Service
Quotations and Proposal Preparation
Project Coordination
SOP Documentation
Reporting and Data Management
Basic Xero Support
I am organised, dependable, proactive, and comfortable working independently. I learn new systems quickly, communicate clearly, and take ownership of my work. I am committed to helping businesses operate efficiently and providing reliable support.
Experience: 2 - 5 years
I manage inboxes professionally—sorting, filtering, responding to, and flagging important emails to maintain a clean, organized workflow. I'm experienced in handling client communications, follow-ups, and scheduling through platforms like Gmail, Outlook, and CRM-integrated email tools, ensuring nothing important slips through the cracks.
Experience: 2 - 5 years
With solid experience as an Executive Virtual Assistant and former Branch Manager, I handle calendar and email management, meeting coordination, report preparation, and client communication with professionalism. I’m organized, detail-oriented, and reliable in supporting daily operations and remote team workflows. Tools I use include Google Workspace, MS Office, Trello, Asana, Slack, Zoom, and QuickBooks—ensuring efficient admin support and smooth coordination across teams.
Experience: 2 - 5 years
With a background in social media management and content creation, I have developed strategies that increase brand visibility, engage audiences, and drive traffic. I specialize in crafting and scheduling content across platforms like Facebook, Instagram, and LinkedIn, using tools such as Canva and CapCut. By identifying key trends and aligning them with the brand’s voice, I create compelling content that resonates with the target audience. I aim to not just manage posts, but also build a community around the brand through engaging and consistent messaging.
Experience: 2 - 5 years
With a background in Appointment Setting, I efficiently manage scheduling, client follow-ups, and lead qualification for various industries. I am proficient in using tools like Salesforce, Trello, and Asana to streamline workflows and maintain organized calendars. I ensure timely communication and coordination with clients, optimizing meetings and appointments to strengthen relationships and support business growth. My focus is on keeping schedules aligned and ensuring smooth communication between clients and teams.
Experience: 2 - 5 years
As an experienced Wix website builder, I specialize in creating visually appealing, user-friendly websites tailored to the needs of clients. I focus on designing responsive websites with a seamless user experience, whether it's for a personal portfolio, a business, or an e-commerce site. I leverage Wix’s drag-and-drop functionality, pre-designed templates, and customizations to ensure websites are optimized for both desktop and mobile devices. I have experience integrating features like contact forms, booking systems, and e-commerce functionalities. Additionally, I provide ongoing support to ensure the website remains updated and runs smoothly. With my skills in Wix, I aim to deliver high-quality websites that meet the unique requirements of clients while enhancing their online presence.
Experience: 1 - 2 years
I have basic knowledge of Amazon PPC gained through training. I'm familiar with keyword research, bid adjustments, and campaign monitoring using tools like Helium 10 and Amazon Seller Central’s advertising dashboard. While I have not yet handled PPC campaigns independently, I understand how to track metrics like ACoS and can support optimization efforts through data review and keyword analysis. I'm eager to grow this skill through hands-on experience.
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