Agnes

General Virtual Assistant, Amazon Virtual Assistant, Data En

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Overview

Looking for full-time work (6 hours/day)

at $6.27/hour ($909.10/month)

Associates degree

Last Active

July 2nd, 2026 (7 days ago)

Member Since

November 18th, 2015

Profile Description

I have gained valuable experience and skills through my previous roles across customer service, sales, technical support, social media management and as a general virtual assistant. I worked with Life Support as a Customer Service Representative and Sales Associate, where I strengthened my communication, problem-solving, and client-relation skills. I also worked with MetroPCS, a telecommunications company, handling customer service, technical support, and billing accounts, requiring accuracy, efficiency, and professionalism. In addition, I gained experience as a Junior Associate at Hubzu, an online real estate bidding platform, where attention to detail and process accuracy were critical. Alongside these roles, I worked as a Social Media Manager, managing engagement, monitoring performance, and supporting account growth. I have successfully handled our tattoo shop's social media page for over three years too, building authentic connections, increasing engagement, and maintaining a strong online presence.
I am a fast learner who is flexible, reliable, and highly detail-oriented. I work well under pressure, require minimal supervision, and take responsibility for delivering quality results. I am committed to delivering results, supporting business growth, and continuously improving my skills, as I believe growth comes from consistent learning and dedication.

Top Skills

Marketing » Social Media Management

Experience: 6 months - 1 year

I'm a skilled Instagram Growth Specialist. I managed some influencers account. I help them gain followers using a strategic and authentic approach. I also do Instagram marketing, I reach out people who would be interested on the products that we are offering. I handled their accounts engagement and monitor the number of followers growth. My task also handles responding to messages, comments and also postings.

Customer Support » Technical Support

Experience: Less than 6 months

I worked as a technical support for a telecommunication account. I assisted customers who are having a hard time understanding/navigating their mobile phones even troubleshooting their devices. I also assisted customers with the transfer of their numbers from old devices to a new ones. I made sure to give a clear and understandable explanation for customers who are having a hard time specially senior people who really needs it. I'm a very patient person, because a successful call makes me feel that I'm an effective tech support agent.

Customer Support » Customer Service

Experience: 1 - 2 years

I worked as a Customer Service Representative for a medical account, telecommunication and a realty company. I assisted customers with their inquiries, details and informations that they needed to know. I assure empathy and clear communication with the customer, I make sure that I will be understood the way the customer needed it.