Experienced Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.11/hour ($900.00/month)

Bachelor's degree

Last Active

February 9th, 2024 (76 days ago)

Member Since

November 17th, 2015

Profile Description

Trust and commitment are things that I value when I work with my client. 

- 4 Years of experience in customer service.
- 2 Years of experience in virtual assistance.
- 2 Years of experience in management.
- With knowledge in using MS Office.
- Email management.
- Basic knowledge in Wordpress.
- Simple web design.
- Social Media Management
- Lead generation.
- Data entry.
- Internet research.
- Customer service support.
- I value your company's success!

I work collaboratively with my client in order to get the best result possible and get the job done. I am a detailed-oriented person and always ready to learn new tasks. I am professional to work with. 

Please feel free to connect with Upgrade to see actual info will be my pleasure to work with you.

You may check my website: Upgrade to see actual info


My work background:

Virtual Assistant | Reach and Make Millions
September 2019 - Present

Virtual Assistant | Fusion One Marketing
December 2016 - March 2019 
- Worked as virtual assistant for an Internet Marketing Company.
- Does lead generation for the client.
- Spin written articles using Upgrade to see actual info.
- Create driving directions using google maps.
- Create keyword research file for clients.
- Basic Wordpress task.
- Post blogs for client Wordpress site.
- Index Web 2.0 links using Upgrade to see actual info.
- Download images for website content.
- Create social profile accounts for clients

Technical Support Representative | TeleTech
October 2011 - January 2012
- Technical support for AT&T customers.- Over the phone troubleshooting.

Virtual Assistant | Creative Property Australia
March 2011 - August 2011
- Calls property buyers and seller leads- Sets appointment for clients.- Data entry tasks.

HR Specialist | IBM Business Services
October 2009 - April 2010
- Handled HR concerns of CVS Caremark Pharmacy employees. Concerns relating to payroll, benefits, leaves and other HR issues.

Case Manager/Customer Care Coach | Dell International Services Philippines
January 2007 - July 2008
- Managed and mentored agents.
- Audits calls for quality assurance. Conducts team huddle and 1 on 1 coaching.
- Trains agents regarding updates and/or new products.

Escalation Specialist | Telus International
October 2004 - September 2006
- Deals with highly escalated customer issues or complaints through phone calls, chat & emails.- Resolves issues in a timely manner, delivering great customer experience.