Expert within Healthcare, Retail and Sales accounts

Overview

Looking for full-time work (8 hours/day)

at $3.81/hour ($736.00/month)

High school diploma

Last Active

July 2nd, 2026 (7 days ago)

Member Since

November 1st, 2022

Profile Description

I have extensive experience in both outbound, inbound and non-voice customer service roles across healthcare, automotive, retail, and sales accounts. I conducted outbound calls to Medicare beneficiaries with Parts A & B, helping them maximize their insurance benefits. I also managed chat inquiries for car dealership websites, providing details on deals and services. I also handled inbound calls from providers regarding benefit inquiries and claims for medical and dental insurance. I also booked appointments for patients with ENT and allergy concerns, and created charts for new patients to ensure proper records. Additionally, I managed inbound calls from employers and employees about short-term disability leave, verified benefit balances, processed compensation disputes, and created records for newly hired employees. Lastly, I catered to customers' concerns and requests regarding their orders online. This diverse background highlights my ability to collaborate with customers, provide accurate information, and ensure smooth processes across multiple industries.