Fulham
IT - UEM Expert (Endpoint Management) - Network - IT BRM - ETC
Verified
With Timeproof
Overview
Looking for full-time work (9 hours/day)
at $7.56/hour ($1,620.00/month)
Associates Degree
Last Active
June 12th, 2026 (yesterday)
Member Since
October 27th, 2022
Profile Description
I’m an IT Infrastructure and Technical Support professional with experience supporting multi-site environments, SaaS platforms, and remote operations. I have hands-on experience with Cisco Meraki, Fortinet, Microsoft 365, endpoint management, VPN configuration, technical troubleshooting, and IT onboarding/offboarding processes.
- I also worked as a Shopify Plus Merchant Support Advisor, where I provided technical support involving integrations, storefront troubleshooting, HTML/CSS, Shopify Liquid, and customer issue resolution in a fast-paced remote environment.
I’m experienced in handling escalated support cases, resolving technical issues efficiently, and communicating clearly with both technical and non-technical users. I’m highly adaptable, detail-oriented, and comfortable working independently in remote setups.
- I also leverage AI tools such as Claude and ChatGPT to improve workflows, documentation, troubleshooting, and operational efficiency.
Currently looking for remote opportunities in IT Support, Technical Support, Infrastructure Support, Shopify Support, Technical VA roles, SaaS Support, and Helpdesk/Service Desk Operations.
Top Skills
Customer Support » IT
Experience: 2 - 5 years
IT Background
Office and Administration » Leadership
Experience: 2 - 5 years
IT Business Relationship Management background
Office and Administration » Technology Proficiency
Experience: 5 - 10 years
Other Skills
Software » Network Administration » Active Directory
Experience: 2 - 5 years
Basic Information
- Age
- 25
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Mabalacat City, Pampanga
- Tests Taken
- IQ
- Score: 123
- DISC
- Dominance: 42
- Influence: 22
- Steadiness: 20
- Compliance: 16
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
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