Dennis
Customer Support | Technical Support | VA | Chat & Email
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.56/hour ($1,454.56/month)
Associates degree
Last Active
June 25th, 2026 (yesterday)
Member Since
November 13th, 2015
Profile Description
With over 10 years of experience in the customer support field, I am confident in my ability to excel as a Customer Support
In my recent position at IDERA, I was responsible for sending
My time at Optimus Energy - Australia as an Internal Sales Representative has equipped me with the skills to service the needs of existing clients, respond to new sales inquiries, and support the activities of the external sales team via phone and
I am adept at working independently and managing my time effectively, ensuring that all tasks are completed efficiently. My experience with companies like Microsoft, OMG Tech Support, Verizon, Century Link, and Telstra has provided me with a deep understanding of computer hardware and software, internet connectivity, and customer support processes.
I am excited about the opportunity to bring my skills and experience to your team and contribute to delivering exceptional customer support. Thank you for considering my application. I look forward to the possibility of discussing how I can contribute to your organization.
Top Skills
Customer Support
Experience: 5 - 10 years
I worked in the customer support field for 10 years. Doing Technical Support, Customer Service, Sales, Virtual Assistant, Chat and Email Support, Software License Renewals, and Energy Market Forecasting. In my recent position as Internal Sales Representative with Optimus Energy - Australia. I Service the needs of our existing clients, respond to new sales inquiries, and support the activities of the external sales team. Receive inbound customer sales inquiries and provide quotations, product/service information, support, and pricing details in response to inbound inquiries, promoting the features and benefits of the company’s products/services. Process sales orders and arrange the dispatch and administration of products sold. Receive, manage or escalate customer complaints related to the sale of the company's products/services. Maintain sales statistics and records of sales performance. Provide administrative support for the production of RFIs, RFPs, RFQs, and other sales-related documents. Identify sales leads and escalate them to external sales staff. During my stay with EPIS, I am able to acquire a skill in Energy Forecasting that allows me to have a whole different view of how the energy market works. In the years that I worked as a Technical Support for Microsoft, I developed a deep understanding of how computer hardware and software work and find a solution if an issue is encountered. And that knowledge was further strengthened when I worked with OMG Tech Support as one of the Geek Squad Representative in which, we fix a more complicated computer issue. Also, working with Verizon, Century Link, and Telstra, I get to understand a lot about Internet Connectivity and how to fix issues in a short period of time, and making sure that customers are well taken care of.
Other Skills
Basic Information
- Age
- 47
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tacloban City, Leyte
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 35
- Influence: 28
- Steadiness: 23
- Compliance: 14
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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