Romart
Customer Support Specialist | Email , Chat & CRM Support
With Timeproof
Overview
Looking for any work (8 hours/day)
at $5.63/hour ($1,090.91/month)
Associates degree
Last Active
June 3rd, 2026 (4 days ago)
Member Since
October 21st, 2022
Profile Description
Hi! I’m a Customer Support Specialist with over 5 years of experience in handling
I specialize in helping businesses manage customer inquiries, resolve issues efficiently, and maintain accurate records using CRM systems. I’ve worked as a Subject Matter Expert (SME), supporting escalations, training new tea
Here’s what I can help you with:
•
• Inbound customer support (no cold calling)
• CRM management and data entry
• Administrative support and documentation
• Customer issue resolution and follow-ups
• Reporting and task organization
I am highly organized, detail-oriented, and comfortable working independently in a remote setup. I have a reliable high-speed internet connection, a quiet workspace, and I’m open to working US, UK, or AU hours.
I’m looking for a long-term opportunity where I can support your business, improve customer experience, and contribute to your team’s success.
Let’s work together!
Top Skills
Office and Administration » File Management
Experience: 2 - 5 years
Organized and maintained digital files and records for easy access, ensuring proper structure and data consistency.
Office and Administration » Task Prioritization
Experience: 2 - 5 years
Coordinated tasks and follow-ups across teams, ensuring efficient resolution of issues and smooth workflow execution.
Other Skills
Office and Administration » Data Entry
Experience: 2 - 5 years
Performed accurate data entry and record updates while handling multiple cases daily in a fast-paced environment.
Office and Administration » Email Management
Experience: 2 - 5 years
Handled high-volume customer emails and inquiries, ensuring timely responses, proper documentation, and issue resolution.
Office and Administration » Administrative Support
Experience: 2 - 5 years
Supported daily operations by handling documentation, coordinating tasks, and maintaining organized workflows in a high-volume BPO setting.
Office and Administration » Client Relationship Management
Experience: 2 - 5 years
Maintained and updated customer records using CRM systems with high accuracy, ensuring proper tracking and documentation of cases.
Office and Administration » Calendar Management
Experience: 1 - 2 years
Assisted with scheduling tasks, coordinating appointments, and managing time-sensitive follow-ups in a structured work environment.
Office and Administration » Google Workspace
Experience: 2 - 5 years
Used Google Docs, Sheets, Drive, and Gmail for documentation, reporting, file organization, and communication.
Office and Administration » Calendar Management » Scheduling
Experience: 1 - 2 years
Coordinated schedules, follow-ups, and task timelines to ensure smooth workflow and timely completion of tasks.
Office and Administration » Executive Assistance
Experience: 6 months - 1 year
Provided administrative and client support in a fast-paced environment, including CRM updates, email handling, reporting, and task coordination similar to Virtual Assistant responsibilities.
Basic Information
- Age
- 33
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Las Piñas City, Metro, Manila
- Tests Taken
- IQ
- Score: 115
- DISC
- Dominance: 28 %
- Influence: 7 %
- Steadiness: 37 %
- Compliance: 28 %
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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