CSR|FB&IG Replier | Cold Emailer| PME Expert |Property Mgt

Overview

Looking for part-time work (4 hours/day)

at $5.66/hour ($545.46/month)

Associate in Information Technology

Last Active

July 3rd, 2026 (10 days ago)

Member Since

October 14th, 2022

Profile Description

**Executive Specialist 2 / Virtual Assistant:
For the past 9 years, I have served as an Executive Specialist Level 2 and Product Support Specialist at PropertyMe Pty Ltd. In this dual role, I provide advanced technical assistance to colleagues to help resolve complex cases, lead onboarding and training for our new hires in the Philippines, and serve as the direct line of communication for client and team concerns. Additionally, I deliver timely, high-quality support to PropertyMe’s clients via email and chat, primarily utilizing Zendesk to manage and resolve customer inquiries.

**Freelance Social Media Replier (Facebook and Instagram):
Our client is a car dealership specializing in the buying and selling of all types of vehicles. Our primary role is to manage inquiries received through their Facebook and Instagram pages, with a strong focus on setting appointments. By driving physical traffic to the dealership, we enable the sales team to present flexible financing options, help customers secure minimal down payments, and assist them throughout the loan application process.

**Lead Gen/DataEntry/Cold Emailing 
The client will be providing the lists of the prospect and I am responsible for looking for the best email address for the main contact person of the company. My main tool here is basically the browser and will exhaust all possible resources to find the main contact person's email address accurately. 

Once we have the lists of the email address of the prospect, we enter them into the system and Excel along with the other data collated from different platforms. 
Once completed, we simply send out emails to these prospects offering them some benefits due to COVID and monitor the Inbox for anyone is interested and we'll endorse to the manager whenever there is one. 
I am sending about ---------- emails on a daily basis as long as the lead generation and data entry has been completed. 
**Customer Service Rep & Collection Specialist:
I worked in one of the major BPO companies and handled multiple accounts. I was in the Customer Service field for the first 1.5 years. I make outbound calls for newly approved car loans to provide more details about their agreement and payment options. I was transferred to the collection department where I handled the past due accounts ranging from 15 - 60 days in arrears and provide possible payment plans to catch up with their account and maintain their good credit score.

**Customer Services for B2B Account (Microsoft Partner Network):
We handled inbound calls with our corporate account in managing their competencies which MPN offers. I got endorsed in the Tier 3 department or the Escalations after a year of being inbound support.