Costumer Service / Solar Appointment Setter / Virtual Assistant

Overview

Looking for full-time work (7 hours/day)

at $4.96/hour ($840.00/month)

Bachelors degree

Last Active

July 19th, 2026 (5 days ago)

Member Since

October 12th, 2022

Profile Description

Reliable and detail-oriented General Virtual Assistant with over 3 years of BPO experience, specializing in email/chat support, appointment setting, lead generation, and sales. Proficient in using productivity tools and CRM platforms to manage tasks, schedules, and customer relationships. Skilled in social media management and basic bookkeeping. Committed to helping businesses streamline operations and deliver excellent service.

WORK EXPERIENCES<8efe80624d780eba0c6493ec45140364>;Email and Chat Support Agent
Teleperformance – Bacolod 
Jan 2022 - Dec 2022

Delivered fast and efficient email and chat support for customer concerns. Resolved account and service issues while maintaining professionalism. Achieved high customer satisfaction and productivity goals.

Appointment Setter – Healthcare (US Account)
Eclat Health Solution - BPO
Jan 2023 - August 2023

Scheduled medical appointments and followed up with patients. Used CRM tools and calendars to organize schedules and reduce no-call no-show. Maintained HIPAA-compliant communication and accurate records.

Sales Agent
MCC/SQA – BPO
 Sept 2023 - June 2025
Promoted and sold products via inbound and outbound calls. Met monthly sales targets and provided after-sales support. Handled customer data entry and CRM updates.

SKILLS & TOOLS<8efe80624d780eba0c6493ec45140364>Email & Chat Support
Appointment Scheduling
Customer Service & Retention
Social Media Management
Simple Bookkeeping (QuickBooks)
Calendar & Task Management
Microsoft Office (Word, Excel, PowerPoint) Canva (Graphics & Templates)
Google Workspace (Gmail, Google Calendar, Docs, Sheets) Zoom, Skype, Asana, Trello CRM Tools (HubSpot, Zoho, etc.)
Strong Communication & Problem Solving
Time Management & Multitasking