Charlyn
Medical Virtual Assistant |Human Resource |Customer Support
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.99/hour ($960.00/month)
Bachelors degree
Last Active
June 26th, 2026 (today)
Member Since
October 10th, 2022
Profile Description
HIPAA-certified healthcare and administrative professional with extensive experience in customer service, HR administration, and virtual assistance. Skilled in onboarding, patient support, scheduling, claims processing, documentation, and ensuring compliance with healthcare regulations. Highly organized, detail-oriented, and positive, with a natural ability to communicate and build rapport with clients and tea
I’m knowledgeable in tools like eClinicalWorks, Zendesk, ServiceNow, Microsoft Office (Excel, Word, PowerPoint, Outlook), Canva, CapCut, and Adobe. I welcome challenges and continuously look for ways to grow. Currently, I’m completing self-paced training to expand my skills and learning additional tools such as QuickBooks, ADP, WellSky, CareSmartz360, MatrixCare, AlayaCare, JazzHR, ZipRecruiter, and Mailchimp.
Resume Link
HIPAA Certificates:
I have completed two free HIPAA certifications:
Let’s join forces, take on challenges, and achieve success together!
Top Skills
Human Resources
Experience: 1 - 2 years
As an HR Assistant, I supported recruitment, onboarding, employee relations, payroll, HR compliance, performance management, and HR administration, ensuring smooth HR operations and a positive employee experience. I also have extensive experience in administrative support, including office management, executive assistance, scheduling, calendar management, data entry, record keeping, virtual assistance, workflow coordination, and clerical tasks.
Customer Support » Customer Service
Experience: 1 - 2 years
Experienced customer service professional with expertise in customer support, client support, help desk, call center, ticketing systems, email support, chat support, and complaint resolution across financial, healthcare, and general accounts. Skilled in handling inquiries, account updates, declined transactions, eligibility verification, benefits clarification, claims processing, appeals, and problem-solving, ensuring high customer satisfaction and compliance with company policies.
Other Skills
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Manila, Mindoro
- Tests Taken
- IQ
- Score: 116
- DISC
- Dominance: 31%
- Influence: 34%
- Steadiness: 29%
- Compliance: 5%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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