Looking for a reliable professional to support your business operations and customer experience? I’m here to help.
With 4 years of corporate experience in customer service, sales, lead generation, and client communication, I provide dependable virtual assistance tailored to business and short-term rental operations. I also have experience supporting hosts and guests in the short-term rental industry, handling booking concerns, escalations, and guest communication in fast-paced environments.
My goal is to help businesses deliver excellent customer experiences while maintaining organized and efficient day-to-day operations.
Services & Skills:
• STR Management Support
• Guest & Host Communication
• Customer Support
• Booking & Reservation Assistance
• Inbox & Calendar Management
• Conflict Resolution
• Administrative Support
• Appointment Setting
• Lead Generation
• Sales Support
• Cold Calling
•
• B2B Communication
I am highly adaptable, detail-oriented, and committed to providing professional and quality service to every client I work with.
Experience: 6 months - 1 year
-Conducted high-volume outbound calls to potential customers, effectively pitching products and services to meet and exceed sales targets. -Collaborated with the sales team to refine call scripts and implement strategies for lead conversion. -Maintained a comprehensive database of leads, tracking call outcomes, updating contact information, and recording detailed notes.
Experience: 6 months - 1 year
Former Sales Representative at DYNINNO CEBU Focus on outbound calls and selling airline tickets Appointment setter with our business class passengers
Experience: 1 - 2 years
Work as Support Ambassador in Airbnb handling Host and Guest General Inquiry, issues and escalation.
Experience: 6 months - 1 year
Former Sales Agent at Teletech Cebu, (Hewlett-Packard Development Company) US account.
Experience: Less than 6 months
Offer our clients, ingenious and quality-oriented personal programs for your professional needs while assuring our assistance in boosting your career opportunities. Deliver in-house fulfillments to various marketing agencies, publishing houses, digital companies, and literary campaigns. Offer Editing Services for their manuscripts.
Experience: Less than 6 months
Former Lead Generation Specialist at Social Fly Press ( Publishing Company ) Collect strong prospect and authors
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