Rachel

Senior Ops Manager | SaaS Operations & Chief of Staff

With Timeproof

mark as hired

Overview

Looking for part-time work (4 hours/day)

at $11.31/hour ($1,090.91/month)

Bachelors degree

Last Active

September 11th, 2025 (286 days ago)

Member Since

September 10th, 2010

Profile Description

Customer Success & Operations professional with 10+ years of experience in B2B SaaS and tech-enabled services. Proven track record of reducing churn, driving renewals, and supporting executives through strategic initiatives and operational excellence. Skilled at managing SaaS portfolios, delivering QBRs, building onboarding frameworks, and leading global teams to improve adoption and retention. Adept at bridging client goals with organizational strategy through process design, cross-functional collaboration, and executive partnership.

Top Skills

Professional Services » Management Services » Bpo Operations Management

Experience: 10+ years

Other Skills

Office and Administration » Client Relationship Management

Experience: 5 - 10 years

Basic Information

Age: 42

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 107: DISC
Dominance: 33
Influence: 9
Steadiness: 21
Compliance: 37: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“I went on OnlineJobs.ph to hire someone... I found someone who worked out great. He's been with us for 3 months. He's done more in these 3 months than I've done in the last couple of years... I highly recommend OnlineJobs.ph!”

Judy Bass

SEE MORE REAL RESULTS

“They are definitely a valuable part of your business for all kinds of reasons.”

- Steven Rapposelli

see more real results