Onboarding-Trainer-Paralegal-Healthcare-Medical Spas-Sales

Overview

Looking for full-time work (6 hours/day)

at $13.28/hour ($1,920.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (8 days ago)

Member Since

October 1st, 2022

Profile Description

Hi! I’m Sue, a skilled virtual assistant with extensive experience in handling US/CAN programs/clients. Open for full time or part time. Here’s a concise overview of my background:

Work Experience:
1 - VIRTUAL ASSISTANT - Medical VA |- Personal Injury Cases, Scheduling, handling inbound & outbound calls, email and calendar management, record keeping, billing, email marketing
2 - TRAINER - Conducted international onboarding for tools and processes; trained new hires in North America, Latin America, and the Philippines for 5 years.
3 - TEAM LEADER - handled a technical support program. (Voice and non-voice)
4 - CUSTOMER SUPPORT (Financial, Healthcare insurance, Telecommunication, Fitness Company, Radio Retention Team)
5 - RESEARCH & DEV'T - Cosmetic Company and Sampling Staff for Cosmetic Raw Materials

Tools:
* Microsoft Offices (Word, Excel, Teams, PowerPoint, Outlook, OneNote)
* Gsuite (Gmail, Gdrive, Gdocs, Google Sheets, Calendar, Google Form and Google Meet)
* Canva
* Zendesk
* EMR - Practice Fusion and Dr. Chrono
* Citrix
* Slack
* Zoom
* RingCentral
* Weave
* Mindbody Online
* Learning Album
* Webex
* ChatGPT
* Dropbox
*

Programs Handled:
* Medical Provider (ENT/Facial Plastic Surgeon)
* Healthcare Insurance (USA) - Benefits & Eligibility, Claims, providing status of appeals.
* Telecommunication (Billing, retention, Tech Support, Level 2 escalations & upselling) (Canada & USA)
* Satellite Radio (Billing, retention and upselling)
* Fitness Company (Customer and Technical Support) (Voice and Non-voice) - (USA)
* Financial - Credit card Application (USA)
* Cosmetic Company - Inhouse Sales and Research & Development Trainee - (Philippines)