8 years of call center experience with proven skills in customer service, sales (outbound and inbound),
technical support, financial account support, admin, collections and welcome call.
Experience in inbound call QA monitoring and team management (handling outbound sales, welcome call and collections teams).
8 years experience working as a virtual assistant
from
appointment settings, product research, telemarketing, customer service, scheduling and project management. Focused, self-motivated, and establishes a high standard to deliver quality results, exceeds client expectations, and promotes a win-win relationship.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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