Technical Support / Customer Support Representative
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Be assigned to a specific customer base (consumer or small to medium-sized business) and product (hardware/software, workstation, server/networking)
* Help customers solve a wide variety of technical problems and offering suggestions that provide a more complete solution to their needs some routine and straightforward, some complex and challenging.
* Work in a friendly, fast-paced environment where personal initiative is rewarded.
* Become an expert in the product that you support or sell, learn valuable technical knowledge, problem solving skills, and state-of-the-art contact center tools
Typing Skills - 40+ words per minute
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