I'm a Customer Support Representative that served as the primary point of contact for creators, delivering end-to-end operational and technical support to resolve platform, administrative, and channel-specific issues. Collaborated with cross-functional teams to minimize downtime and ensure seamless content production. I had supported a UK-based fitness apparel brand to ensure growth-driven success in the global market.
I previously worked as a Data Administrative Associate that analyzes data from multiple job platforms to track hiring trends and site performance, validating reports, and create automated daily spreadsheets to monitor application volume and key KPIs, delivering clear, actionable insights to stakeholders.
I have experience in the fields of Medical Billing and Enrollment. Process U.S. health insurance claims, ensuring accuracy and completeness of claim details.
I have worked as a Production Associate / Parser, converting complex PDFs into web-ready eBooks and XML documents. Ensured all digital content met industry standards through detailed quality checks, troubleshooting formatting or structural errors, and validating data accuracy before final handoff to the Quality Audit team.
My fast typing speed and strong attention to detail enable me to deliver efficient, high-quality work. I’m proficient in Microsoft Office, Google Workspace, and various data entry tools. I remain readily available for updates or questions to ensure a smooth and consistent workflow.
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ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
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