Admin Professional with Expertise in Client Relations for Optimal Business Succe

• Managed accounts receivable functions, including billing, collections, and reconciliation. • Processed payments and prepared invoices for physical therapy services. • Reconciled accounts and resolved discrepancies in billing and payment transactions. • Created and maintained accurate documentation of financial transactions and patient records. • Maintained relationships with insurance providers and patients for timely collection of payments. • Assisted in the development of financial reports for management review.

Proficient in identifying and resolving technical issues related to cable and internet services, utilizing strong problem-solving and analytical skills.

Expertise in diagnosing and resolving technical issues related to AT&T products and services, including internet, and phone. Proficient in utilizing various diagnostic tools and software to identify and resolve problems efficiently.

KEY SKILLS: - Strong analytical and problem-solving skills - Highly skilled in communication and customer service - Proficient in MS Office, particularly Excel and Word - Exceptional attention to detail and accuracy - Proven ability to work under pressure and meet tight deadlines - Excellent team player and able to collaborate effectively with other departments • Analyze client data to identify underlying issues and provide tailored solutions to meet individual client needs

• Managed accounts receivable functions, including billing, collections, and reconciliation. • Processed payments and prepared invoices for physical therapy services. • Reconciled accounts and resolved discrepancies in billing and payment transactions. • Created and maintained accurate documentation of financial transactions and patient records. • Maintained relationships with insurance providers and patients for timely collection of payments. • Assisted in the development of financial reports for management review.