Detail-oriented Real Estate and Property Management Support Specialist with hands-on experience supporting US-based property maintenance and preservation operations in a fast-paced BPO environment.
Experienced in handling vendor coordination, maintenance work orders, CRM documentation,
Managed 15-20 daily maintenance work orders while coordinating with multiple field vendors and supporting urgent service requests across active US property accounts. Skilled in handling high-volume
Tools and platforms:
• PPW
• Property Smart
• Bluebook
• XactPRM
• Pyramid
•
• VRM
• Zillow
• Google Workspace
• Microsoft Office
• CRM Systems
• ChatGPT
Remote Work Setup:
• PLDT Fiber 500 Mbps
• Intel i5 laptop
• EMEET 4K webcam
• Quiet dedicated workspace
• Available for US EST and PST schedules
Currently seeking long-term opportunities in:
• Property Management VA
• Real Estate VA
• Maintenance Coordination
• Vendor Coordination
• Real Estate Operations Support
Reliable, organized, and committed to clear communication and consistent support.
You’re welcome to view my portfolio to see how I can support your business.
Experience: 1 - 2 years
Support end-to-end property preservation operations, including work order processing, vendor bid review, scope validation, and client compliance monitoring. Ensure all submissions meet service guidelines, pricing standards, and documentation requirements before final approval.
Experience: 1 - 2 years
Manage daily preservation operations including bid evaluation, quality assurance review, inbox coordination, and order tracking. Ensure all submissions meet client guidelines and company standards while maintaining structured communication between vendors and management.
Experience: 1 - 2 years
Perform structured quality control on property preservation orders, including bid validation, scope verification, documentation checks, and pricing review. Ensure all submissions meet client guidelines before final approval and client submission, minimizing rejections and revisions.
Experience: 1 - 2 years
Accurately input and update preservation work order details, vendor bids, pricing breakdowns, and documentation within property management platforms (e.g., PPW). Ensure all entries align with client guidelines and internal quality standards.
Experience: 1 - 2 years
Manage and organize high-volume preservation inboxes, prioritize time-sensitive orders, respond to routine client communications, and flag critical issues requiring management input. Maintain structured tracking to ensure timely acknowledgments and prevent missed deadlines.
Experience: 1 - 2 years
Provide structured back-end support for property preservation operations, including work order tracking, documentation organization, vendor coordination, and compliance monitoring. Ensure tasks are completed accurately and within required turnaround times.
Experience: Less than 6 months
Conduct operational research related to client guidelines, pricing matrices, scope requirements, and vendor compliance standards to ensure accurate bid submissions and minimize order rejections.
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