Customer Success Manager

Overview

Looking for part-time work (5 hours/day)

at $9.93/hour ($1,200.00/month)

Bachelors degree

Last Active

July 5th, 2026 (12 days ago)

Member Since

September 8th, 2022

Profile Description

Hi! I am Ruby :) I’m a results-driven Customer Success Manager with over 10 years of experience in the BPO industry. I specialize in helping small and mid-sized businesses grow, hit their goals, and get the absolute most out of their products.

I treat your business like my own and act as a true brand ambassador. I love jumping on discovery calls, asking the right questions, and finding ways to scale your customers' success.

I can also handle high-volume outreach or manage the technical side of your business, I can help. Here is a quick look at what I bring to the table:

Sales & Omnichannel Outreach
- High-Volume Lead Management: I can comfortably juggle a massive pipeline of leads.
- Multi-Channel Connection: I do high-volume outbound calling and connect with leads wherever they are via SMS, email, WhatsApp, Viber, and Telegram.
- Customer Service & Billing: I have a deep background in handling customer support, billing inquiries, and keeping clients happy.

Marketing & Tech Skills
- Email Marketing & CRM: Highly skilled in Mailchimp. I know how to manage CRM audiences, run A/B testing, and set up automated workflows.
- Integrations: I can seamlessly connect your CRM with other tools and social media platforms like Meta.
- Technical Know-How: I can handle domain authentication, DNS management, website hosting, and Microsoft 365.

Risk & Compliance
- I have a very sharp eye for detail, especially when it comes to reviewing sensitive documents for risk and compliance checking.

I’m highly adaptable, used to fast-paced work, and ready to take ownership of your customer journey. Let’s connect and chat about how I can add value to your team.

Cheers,