Allyza

E-commerce Support / Property Management VA

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.95/hour ($960.00/month)

Bachelors degree

Last Active

July 18th, 2026 (5 days ago)

Member Since

August 28th, 2022

Profile Description

I am an experienced E-commerce Email Support Specialist with a strong background in VIP Retention and Customer Support, focused on delivering personalized, high-quality service that builds trust and long-term customer loyalty. I handle email-based support with care and precision, ensuring each customer receives thoughtful, human responses rather than scripted replies.
I have hands-on experience managing VIP accounts, preventing cancellations, handling reshipments, refunds, and escalations, and resolving complex order and product concerns. I consistently balance empathy with sound business judgment, tailoring solutions that protect revenue while maintaining exceptional customer satisfaction.
Known for my proactive mindset and strong sense of ownership, I take responsibility for cases from first contact through resolution. I thrive in fast-paced E-commerce environments and continuously seek to grow my skill set, adapt to new tools and workflows, and contribute meaningfully to both customer success and overall business growth.

Top Skills

Project Engineer with comprehensive experience overseeing construction projects from start to finish. Responsibilities included site supervision, manpower management, detailed project documentation, and preparation of monthly progress reports. Conducted on-site material testing to ensure compliance with quality standards. Also handled client and supplier coordination, cost estimation, and participation in bidding processes. Committed to maintaining safety, quality, and project timelines.

Project Engineer with comprehensive experience overseeing construction projects from start to finish. Responsibilities included site supervision, manpower management, detailed project documentation, and preparation of monthly progress reports. Conducted on-site material testing to ensure compliance with quality standards. Also handled client and supplier coordination, cost estimation, and participation in bidding processes. Committed to maintaining safety, quality, and project timelines.

Experience: 2 - 5 years

Customer Service Representative with experience handling diverse accounts, including Financial Services, Food Trade, and Entertainment. Skilled in managing inbound/outbound calls, live chat, and email support while consistently meeting or exceeding quality assurance (QA) standards. Known for providing clear, efficient, and empathetic service to resolve customer concerns and maintain satisfaction.

Other Skills

Experience: Less than 6 months

Social Media Manager with practical experience handling the Facebook, Instagram, and TikTok pages of a family-owned business. Responsible for creating and scheduling content, engaging with followers, and using platform insights to improve visibility and engagement. Grew the online presence organically by posting consistently, following trends, and interacting with the local community online.

Experience: 1 - 2 years

Data Entry Specialist with strong attention to detail and accuracy in inputting, updating, and maintaining large volumes of information. Experienced in working with spreadsheets, databases, and various software tools to ensure data integrity. Skilled in organizing records, verifying data, and meeting tight deadlines with consistent accuracy.

Experience: 6 months - 1 year

Proficient in Canva with experience designing eye-catching graphics for social media, marketing materials, presentations, and promotional content. Skilled in using templates, customizing brand elements, and creating visually appealing layouts for both personal and business use.

Experience: 6 months - 1 year

Construction Estimator with hands-on experience preparing accurate cost estimates for various construction projects. Skilled in analyzing plans, materials, labor, and equipment requirements to develop detailed bid proposals. Familiar with coordinating with suppliers for pricing, reviewing project specifications, and ensuring estimates align with budget and client expectations.

Basic Information

Age
25
Gender
Female
Website
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Address
Taguig CIty, Metro Manila
Tests Taken
IQ
Score:  124
DISC
Dominance: 40
Influence: 28
Steadiness: 11
Compliance: 21
English
C1(Advanced)
Government ID
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