Medical VA|Customer Support|Bookkeeper|Content Creator

Overview

Looking for full-time work (8 hours/day)

at $5.79/hour ($1,120.00/month)

Bachelors degree

Last Active

June 29th, 2026 (16 days ago)

Member Since

August 27th, 2022

Profile Description

Hi! I'm Julie - a Virtual Medical Assistant, Customer Support Specialist, and Administrative VA helping US healthcare groups, financial firms, and service businesses stay organized, efficient, and well-supported.

I'm known for being calm, reliable, highly detail-oriented, and excellent with people - whether I'm helping a patient understand their medication, assisting a client with account updates, or managing a busy schedule.  

WHAT CAN I DO FOR YOU?

VIRTUAL MEDICAL & HEALTHCARE SUPPORT 
- EMR/EHR management (eClinicalWorks, ModMed EMA)
- Insurance verification & eligibility checks - Prior authorizations & denials support 
- Claims coordination using tools like Cover ---------- ds, Availity, Optum360 
- Medication refills, provider follow-ups, and pharmacy coordination 
- 100% HIPAA-compliant documentation 

VIRTUAL ASSISTANT & ADMINISTRATIVE WORK 
-Appointment scheduling & calendar management 
- CRM updates (Salesforce, Bigin, Google Workspace) 
- Inbox management & client communication 
- Data entry, reporting, and file organization 
- Lead management & real-time job tracking 
- Workflow coordination for US home-service businesses 

CUSTOMER SERVICE & CLIENT SUPPORT 
- Manage inbound and outbound calls professionally 
- First-call resolution expertise 
- Membership and benefits support 
- Complaint handling, escalations & problem-solving 
- Email, chat, and phone support
- Accurate and timely case documentation 

BOOKKEEPING (Beginner - Intermediate) 
- Reconciliations & Journal entries 
- General ledger updates
- Financial reports 
- Payables, receivables & invoice tracking 
- QuickBooks & Excel 

SOCIAL MEDIA & CREATIVE TASKS 
-Canva content creation 
- Caption writing & scheduling (Meta Suite, Hootsuite) 
- Video editing (CapCut, InShot) 
- Monthly content planning 

TOOL I WORK WITH 
Epic . eClinicalWorks . Oracle Health . IRIS . Salesforce . Bigin . Google Workspace . Availity . Cover ---------- ds . QuickBooks . Teamup . Calendly . Zoom . RingCentral . Mailchimp . Canva . CapCut 

LOOKING FOR ROLES SUCH AS: 
- Virtual Medical Assistant 
- Healthcare VA / Medical CSR 
- Insurance Verification & PA Specialist 
- Customer Support Specialist 
- General Virtual Assistant / Admin VA 
- Scheduler / Service Coordinator / Dispatcher 
- Bookkeeping Assistant 
- Social Media Assistant 

If you're looking for someone dependable who communicates well, cares about accuracy, and can support both your operations and your clients/patients -- I'd be happy to help your team succeed. 
Let's work together!