SDR |Quality Assurance Analyst |Appointment Setter | Sales E

It was an outbound sales. Work nature is to captivate and persuade the clients to avail the healthcare plan that the company’s offering. I was trained to think quickly, to charm clients and to present the company’s healthcare plan in a way that resonates with the person on the other line to close the deal and to enroll them right away with the plan.

I answer the concerns of the clients about their healthcare insurance.

It was an outbound call, a health insurance plan company. Work nature is to captivate and persuade the clients to avail the healthcare plan that the company’s offering. I was trained to think quickly, to charm clients and to present the company’s healthcare plan in a way that resonates with the person on the other line to close the deal and to enroll them right away with the plan. I strongly believe that my ability to deliver a positive costumer service experience can make or break your business.

Promoting products and services to clients from the famous and prestigious resort in the province, DAKAK Park and Beach Resort. I do the selling, bookings, computations, sending the formal emails, acquainting the guests, prepares the everyday report. Also, I help determine the pricing schedules for quotes, promotions and negotiation.

Worked as a Remote Legal Intake Specialist for a U.S.-based legal firm, handling inbound and outbound calls, qualifying potential clients, gathering case information, scheduling consultations, and maintaining accurate records using GoHighLevel CRM. Ensured every client received professional, empathetic, and timely service while meeting daily performance goals.

Responsible for monitoring and evaluating customer interactions to ensure compliance with company standards, policies, and client requirements. Provided detailed feedback and coaching to agents, focusing on improving communication, accuracy, and customer experience. Collaborated with team leaders and management to identify trends, recommend process improvements, and support training initiatives that drive overall performance and quality excellence.

Responsibilities included making outbound calls to prospects to introduce healthcare plans and services, persuading clients to enroll, and ensuring a seamless onboarding process. Trained to think quickly, establish rapport, and present offerings in a compelling manner while consistently delivering a positive customer experience.

Actually, this is my personal business, pandemic days to be exact. It was an online selling of Thailad Imported Home plants, I was dealing bulk orders from customers nationwide, satisfying their needs and love for indoor plants; and at the same time, I was catering their requests, concerns and addressing their complaints and feedbacks.

Sales Executive at Dakak Park and Beach Resort, one of the Philippines' premier luxury destinations. Responsible for promoting products and services, managing client bookings, preparing quotations and formal communications, assisting with pricing strategies, handling negotiations, and ensuring seamless guest experiences while maintaining daily sales reports.