Current Employment Status:
Hired Full Time on Feb 9, 2026
Hired Part Time on May 8, 2026
Detail-oriented and customer-focused professional with over 8 years of experience in Technical Support and Credit Dispute Resolution. Skilled in troubleshooting complex technical issues, analyzing credit data, and ensuring compliance with the Fair Credit Reporting Act (FCRA) and Metro 2 reporting standards. Proven ability to communicate effectively with customers, credit bureaus, and internal teams to resolve issues efficiently and deliver exceptional service. Adept at using CRM systems, ticketing tools, and financial platforms to document cases, verify data accuracy, and maintain high client satisfaction. Known for strong problem-solving skills, attention to detail, and a commitment to professionalism and integrity in all customer interactions.
Experience: 1 - 2 years
I’ve been handling credit repair processes for a long time, including calling bureaus on behalf of our clients and directly providing updates on their credit scores using CRM (Ninja) or through a portal. In addition to my hands-on experience, I bring a solid understanding of the CFPB and FTC, as well as the ability to create letters using Factual Letter and Metro2. I’m proficient in using Dispute Fox and Credit Repair Cloud to manage client accounts and provide monthly updates. I’m comfortable communicating with clients via phone or text, and I always strive to maintain a professional and supportive tone.
Experience: 6 months - 1 year
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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