Executive Virtual Assistant & Customer Service Support

Overview

Looking for full-time work (8 hours/day)

at $8.28/hour ($1,600.00/month)

Bachelors degree

Last Active

June 29th, 2026 (10 days ago)

Member Since

August 12th, 2022

Profile Description

Hi! I’m Jamie, a Virtual Assistant from Manila, Philippines, with over 6 years of experience in customer service, administrative support, and cleaning business operations.

I specialize in helping cleaning companies streamline their day-to-day operations, improve customer communication, and generate more bookings through organized and reliable backend support.

I have hands-on experience managing leads and customer inquiries through GoHighLevel, Yelp, Google LSA, Quo, phone calls, emails, and text platforms. I’m experienced in providing accurate quotes, converting leads into bookings, scheduling appointments, confirming services, and coordinating directly with cleaners to ensure smooth operations.

I’m also proficient in BookingKoala and Jobber for booking management, calendar coordination, assigning cleaners, rescheduling appointments, and overall workflow organization. In addition, I create SOPs and systems in Notion to help businesses stay organized and scalable.

Beyond operations support, I also assist with hiring and recruitment by posting job ads on Indeed, shortlisting candidates, coordinating interviews, and supporting onboarding processes. I can also help maintain your online presence through social media posting and basic Canva graphic editing.

What you can expect when working with me:
• Professional and responsive communication
• Strong attention to detail and organization
• Reliable operations and customer support
• Proactive problem-solving and adaptability
• Consistent, high-quality work with minimal supervision

My goal is to help business owners save time, improve efficiency, and focus on growing their company while I handle the backend operations and customer support.

Let’s connect and discuss how I can help support your business!