Nikka

Customer Support Virtual Assistant (Blended | CRM | 1.5 Years BPO)

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Overview

Looking for part-time work (6 hours/day)

at $2.98/hour ($432.00/month)

Bachelor's degree

Last Active

July 6th, 2026 (3 days ago)

Member Since

August 11th, 2022

Profile Description

Reliable Customer Support VA | Voice & Non-Voice | CRM-Experienced | BPO Trained

I am a dedicated Customer Support Virtual Assistant with 1.5 years of experience in the BPO industry, handling blended support (voice, email, and chat) using CRM systems.

I am experienced in assisting customers professionally, resolving concerns efficiently, and maintaining accurate records in CRM tools. My BPO background trained me to communicate clearly, follow processes, meet KPIs, and deliver excellent customer experience.

I am detail-oriented, reliable, and comfortable working in a fast-paced environment. I am now seeking a long-term remote role where I can support customers, reduce workload for business owners, and contribute to company growth.

Top Skills

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Other Skills

Basic Information

Age: 23

Gender: Female

Website: Sign Up with Pro Account to View

Address: Binangonan, Rizal

Tests Taken: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”