• Communication- Deals with internal and external customers at all levels via telephone and email, to ensure successful communication via actively listening and probing questions.
• Problem solving - Resolves in-depth queries and customer issues in a timely and professional manner.
• Team Player - Enjoys sharing knowledge and encouraging development of others to achieve specific team goals.
• Planning and Organizing - Refined planning and organizational skills that balance work and team support in a timely and professional manner.
• Coaching and Action Planning - Focusing and sharpening individual performance and development goals into obtainable, measurable forward action plans.
Decide what steps you need to take to achieve particular goal and ensure a concrete timetable and set clearly defined steps to reach the objective.
• Order Processing- to receive sales orders via telephone and email and accurately process order.
Record and correctly complete customer’s personal information and converse directly with customers in all matters relating to their order as well as answer customer’s queries, confirmation and delivery schedules.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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