Customer Service Representative |Shopify Expert |  Virtual

Overview

Looking for full-time work (8 hours/day)

at $6.25/hour ($1,100.00/month)

Bachelors degree

Last Active

October 27th, 2021 (904 days ago)

Member Since

September 1st, 2010

Profile Description

SHOPIFY:
    • Oberlo 
    • AlieExpress, Alibaba
    • Can maintain Shopify Account Easily
    • Can work well with FB Ads Manager etc.
    • Product Research
    • Order Processing/Fulfillment
    • Manage other VA's
WordPress:
    • Manage sites etc
Manage Disputes on various Payment Gateway on Shopify Such as:
    • Stripe, Chase, Paypal, and Upgrade to see actual info.
ClickFunnel:
   • Manage Funnels
Shipping Platform:
   • Shipstation

CUSTOMER SERVICE EXPERIENCES:
    • Answering customers on Amazon
    • Answering customer queries on Upgrade to see actual info and Upgrade to see actual info including Facebook Pages, Live-Chat
    • Answering queries on wp-admin pages
    • Customer Service for any other business-related tasks
    • Import and Export- deal with suppliers and shipments
    • Managing Amazon seller accounts, eBay, and other eCommerce Website
COMPANIES I WORKED WITH:
• Upgrade to see actual info
(Javier Perez -Owner)

• Minimal & Modern 
Upgrade to see actual info
(Felipe Caceres -Owner)
 
• Monavy,Armadel,Ginext,HoolyMolly , The Ecom Millionaire
(Gabriel Beltran -Owner)

•O&T Success LLC (Amazon business)
(Ori Firouz-Owner)


During my past experience as a Customer Service Representative/ Virtual Assistant, I have gained a lot of knowledge and skills in dealing with customer's or client's needs.
I am providing information to address inquiries regarding products and services to customers. I have dealt with customer complaints and resolve any possible issues with the product or service.
I also did marketing campaigns to boost the sales of our Upgrade to see actual infocluded in the marketing strategy is creating a lot of articles, that have been a great impact on promoting our products especially with the new/ upcoming products.
In addition, I have also helped set up a website, especially on content writing.
I have great knowledge of how Shopify store works, from setting up a Shopify store until it sells. I have also worked with a company that uses Amazon platform, eBay, Sears, Rakuten, and another online store platform.
As an experienced Virtual Assistant I am good at entering data into forms, editing current information, proofreading text and updating databases.
I have good communication and excellent writing skills which is a vital asset of a Virtual Assistant, it is needed because
I will be constantly communicating or interacting with people to arrange or fix meetings or create schedules, answering emails.
I am highly attentive to details and can work with less supervision. I have good problem solving and decision-making skills. I am looking for a long term job