Current Employment Status:
Hired Part Time on May 30, 2018
Hired Full Time on Sep 5, 2019
• AlieExpress, Alibaba
• Can maintain Shopify Account Easily
• Can work well with FB Ads Manager etc.
• Product Research
• Order Processing/Fulfillment
• Manage other VA's
• Manage sites etc
Manage Disputes on various Payment Gateway on Shopify Such as:
• Stripe, Chase, Paypal, and
• Manage Funnels
CUSTOMER SERVICE EXPERIENCES:
• Answering customers on Amazon
• Answering customer queries on
• Answering queries on wp-admin pages
• Customer Service for any other business-related tasks
• Import and Export- deal with suppliers and shipments
• Managing Amazon seller accounts, eBay, and other eCommerce Website
COMPANIES I WORKED WITH:
(Javier Perez -Owner)
• Minimal & Modern
(Felipe Caceres -Owner)
• Monavy,Armadel,Ginext,HoolyMolly , The Ecom Millionaire
(Gabriel Beltran -Owner)
•O&T Success LLC (Amazon business)
During my past experience as a Customer Service Representative/ Virtual Assistant, I have gained a lot of knowledge and skills in dealing with customer's or client's needs.
I am providing information to address inquiries regarding products and services to customers. I have dealt with customer complaints and resolve any possible issues with the product or service.
I also did marketing campaigns to boost the sales of our
In addition, I have also helped set up a website, especially on content writing.
I have great knowledge of how Shopify store works, from setting up a Shopify store until it sells. I have also worked with a company that uses Amazon platform, eBay, Sears, Rakuten, and another online store platform.
As an experienced Virtual Assistant I am good at entering data into forms, editing current information, proofreading text and updating databases.
I have good communication and excellent writing skills which is a vital asset of a Virtual Assistant, it is needed because
I will be constantly communicating or interacting with people to arrange or fix meetings or create schedules, answering emails.
I am highly attentive to details and can work with less supervision. I have good problem solving and decision-making skills. I am looking for a long term job
English plays an important role In may previous work experience. I used English as a means of communication in my my everyday work. Talking to my boss co- workers, clients etc. When I was in grade school we are used to talk and write in English. I also remember that every time you don't speak in English in our school you will be penalized. Thats why I consider my self an expert in speaking and Writing in English Language
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