Current Employment Status:

Hired Part Time on May 30, 2018

Hired Full Time on Sep 5, 2019

Customer Service Representative |Shopify Expert |  Virtual Assistant

93 ID PROOF
Timeproof:
EXPECTED SALARY
Php 45,000.00/month ( $873 USD )
30 hrs/wk ( $6.73 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
Customer Service Representative | Shopify Manager
CURRENT EMPLOYMENT STATUS
Hired Part Time on May 30, 2018.
Hired Full Time on Sep 5, 2019.
BASIC INFORMATION
Age:
36
Gender:
Female
Tests Taken:
None
Last Active:
2019-09-12
Member Since:
2010-09-01
SKILL SUMMARY

SHOPIFY:
    • Oberlo 
    • AlieExpress, Alibaba
    • Can maintain Shopify Account Easily
    • Can work well with FB Ads Manager etc.
    • Product Research
    • Order Processing/Fulfillment
    • Manage other VA's
WordPress:
    • Manage sites etc
Manage Disputes on various Payment Gateway on Shopify Such as:
    • Stripe, Chase, Paypal, and Neqgwdawy.dwm.
ClickFunnel:
   • Manage Funnels
Shipping Platform:
   • Shipstation

CUSTOMER SERVICE EXPERIENCES:
    • Answering customers on Amazon
    • Answering customer queries on Ykncbqf and Icnwa including Facebook Pages, Live-Chat
    • Answering queries on wp-admin pages
    • Customer Service for any other business-related tasks
    • Import and Export- deal with suppliers and shipments
    • Managing Amazon seller accounts, eBay, and other eCommerce Website
COMPANIES I WORKED WITH:
Exvwwnw.yad
(Javier Perez -Owner)

• Minimal & Modern
(Felipe Caceres -Owner)
 
• Monavy,Armadel,Ginext,HoolyMolly , The Ecom Millionaire
(Gabriel Beltran -Owner)

•O&T Success LLC (Amazon business)
(Ori Firouz-Owner)

• PmaDesk
(Carl Doppler-Owner)   


During my past experience as a Customer Service Representative/ Virtual Assistant, I have gained a lot of knowledge and skills in dealing with customers or clients needs.
I am providing information to address inquiries regarding products and services to customers. I have dealt with customers complaints and resolve any possible issues with the product or service.
I also did marketing campaigns to boost the sales of our nekqsixr. Ukcluded in the marketing strategy is creating a lot of articles, that have been a great impact in promoting our products especially with the new/ upcoming products.
In addition, I have also helped set up a website, especially on content writing.
I have great knowledge of how Shopify store works, from setting up a Shopify store until it sells. I have also worked with a company that uses Amazon platform, eBay, Sears, Rakuten, and another online store platform.
As an experienced Virtual Assistant I am good at entering data into forms, editing current information, proofreading text and updating databases.
I have good communication and excellent writing skills which is a vital asset of a Virtual Assistant, it is needed because
I will be constantly communicating or interacting with people to arrange or fix meetings or create schedules, answering emails.
I am highly attentive to details and can work with less supervision. I have good problem solving and decision-making skills. I am looking for a long term job

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Research
  • Speaking
  • Writing
  • Email Marketing
  • Social Media Marketing
  • Amazon Product Ads
  • Facebook Ads
  • Customer Support
  • Email Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Research

English
EXPERIENCE

English plays an important role In may previous work experience. I used English as a means of communication in my my everyday work. Talking to my boss co- workers, clients etc. When I was in grade school we are used to talk and write in English. I also remember that every time you don't speak in English in our school you will be penalized. Thats why I consider my self an expert in speaking and Writing in English Language

SKILL RATING
  • Speaking
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Email Marketing
  • Social Media Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Facebook Ads
  • Google AdWords

Customer Service & Admin Support
SKILL RATING
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

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