Overview
Looking for full-time work (8 hours/day)
at $8.32/hour ($1,600.00/month)
Bachelor's degree
Last Active
June 27th, 2026 (yesterday)
Member Since
July 31st, 2022
Profile Description
Results-driven Customer Service and Sales Professional with 18 years of experience in customer support, fraud analysis, account management, technical support, and outbound sales. Skilled in handling high-volume calls, appointment setting, cold calling, lead generation, client relationship management, and problem resolution.
I have 5 years of experience as a Fraud Analyst, 1 year of Technical Support experience in Real Estate, and experience as an Account Manager in fuel card sales, where I conducted 400+ outbound calls daily, generated leads, handled objections, and built strong customer relationships.
Proficient in Salesforce, Slack, Microsoft Outlook, ThunderCAD, Reflection, and Dialpad. Known for excellent communication skills, attention to detail, and the ability to consistently meet performance targets while providing outstanding customer service.
What I can help with:
Appointment Setting
Cold Calling & Lead Generation
Customer Service & Customer Support
Account Management
Fraud Analysis & Investigation
Technical Support
CRM Management (Salesforce)<8efe80624d780eba0c6493ec45140364
Data Entry & Administrative Support
I am committed to delivering professional service, building strong client relationships, and helping businesses achieve their goals.
Top Skills
Real Estate » Cold Calling
Experience: 1 - 2 years
Customer service and sales professional with 18 years of experience, including real estate technical support and outbound calling. Skilled in lead generation, appointment setting, objection handling, and maintaining accurate CRM records. Proven ability to build rapport and generate opportunities through cold calling.
Customer Support » Technical Support
Experience: 1 - 2 years
Technical Support Specialist with experience supporting real estate clients and helping users resolve technical and account-related issues. Proficient in Salesforce, Microsoft Outlook, Slack, Dialpad, and CRM tools. Known for patience, attention to detail, and the ability to explain technical information in a clear and easy-to-understand manner.
Customer Support » Customer Service
Experience: 10+ years
Customer Service Specialist with 18 years of experience in customer support, fraud analysis, and account management. Strong communication and problem-solving skills with a passion for helping customers and delivering excellent service.
Other Skills
Basic Information
- Age
- 35
- Gender
- Female
- Website
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- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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