Current Employment Status:
Hired Part Time on May 4, 2021
I started working as a technical support representative for Cisco. I help clients resolve their issues with their internet connectivity through the cisco products that they have. I help them with installation and troubleshooting. I also pitch other products that they might need during the call.
After I leave the corporate world, I started working online in 2010. With 10 years of experience as a virtual assistant, I have learned to use various apps like:
wordpress , infusionsoft, xero, microsoft office, trello , zendesk, mailchimp, google apps, ftp, slack, get response, kajabi, ontraport, keap, clickfunnels, paid membership pro, woocommerce and basic graphic design.
I used to be a project manager overlooking a group of people doing various tasks. I have also been a virtual assistant working on different tasks.
I used to be a technical support for voice account before working online and also a chat support.
I just had a short experience with writing but I can check on other people's work and proofread it to make it better.
Just a very short experience but I am willing to be trained if this is needed for the job.
I used to have a page and I do facebook ads sometimes.
I can help you with your wordpress site. Installing themes and plugins, posting and other tasks.
I can help you manage your server.. I can help set up your site from the moment you purchase it so we can start setting up the dns servers, etc.
I can help you make payment through xero. As well as making invoices and credits and reconcile it.
I am very passionate with helping other. I provide quality customer service.
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