Experienced Customer Service and Virtual Assistant professional with over 8 years of experience in customer support, e-commerce, logistics, telecommunications, and administrative tasks. Skilled in handling
I have experience working with Shopify, Zendesk, CRM systems, Google Workspace, Microsoft Office, Trustpilot management, order tracking, logistics coordination, and data entry. I am highly organized, detail-oriented, and comfortable working in fast-paced remote environments.
My background includes customer service, technical support, sales support, logistics coordination, ticket management, and virtual assistance. I am also experienced in handling escalations, managing KPIs, creating reports, and supporting customers with professionalism and empathy.
I am a reliable and hardworking team player with strong communication skills, the ability to multitask, and a passion for helping customers and supporting business operations.
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