-Customer Management-Chat Support-Phone Support-Social

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

May 5th, 2024 (9 days ago)

Member Since

July 12th, 2022

Profile Description

You can have the best product, you can have the best marketing, but if customers are unhappy your company will stagnate.

To acquire a customer costs are created in marketing, sales and overhead. It is a standard rule of thumb in business that it costs more to sign a new client than to retain a current one. This is where I come in. I keep your support team and customers happy to maximize revenue in the future.

I have more than 4 years of expertise dealing and resolving client difficulties and issues, and I have specialized in customer care. I have ensured retention for businesses when possible.

I can tell you that I will be one of the greatest people you can hire if you're seeking for someone to join your team.

Below are some of the things I'm good at;
-Customer Management (support, escalation and retention)
-Chat Support (inbox and email support)
-Phone Support (outbound and inbound)
-Social Media Management (engager)

As a self-motivated, solutions-oriented, and passionate individual. I also have excellent problem-solving skills along with great time management, estimation, and communication skills.

You will be working with someone who has a deep commitment with their craft and committed to help others SUCCEED!