Experienced technical support agent for at&t devices such as Residential Gateway (modem/router), VOIP (Voice Over IP, phone), TV settings
(High Def, connections, Specific cables) outputs and input, Internet connectivity (wired and wireless connection in any versions of OS specially mac and windows, networking);
Provided costumer support with good English communication and written skills;
Experienced computer technician specialized on Operating systems, software and hardware problems, utilities and PC applications;
Game console modification and connectivity and mobile phone applications
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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