Alexandra

Guest Experience Manager

99 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $16.00/hour ($2,816.00/month)

Bachelors degree

Last Active

March 23rd, 2024 (6 days ago)

Member Since

August 17th, 2015

Profile Description

I am an experienced Vacation Rentals specialist. A multi talented Virtual Assistant dedicated in delivering quality work. Great communication skills with a positive attitude.
I have more than 10 years experience in customer service with the following expertise:
? Vacation Rentals Management
? Customer Support [Phone, Email, Chat]
? Virtual Assistance
? Business Operations
? Set up automated messages/ workflows
? Google Data Studio
? Airbnb Review Disputes/ Review Analysis
? Calendar Optimization
? Escalations
? Admin Support
? Sales
? Payment Collection
Experience in below platforms/tools:
? Vacation Rentals: [Airbnb, Expedia, Upgrade to see actual info, VRBO/Homeaway, Marriott and the likes]
? Property Management Systems: [Streamline, Guesty]
? Phone Systems: [Ring Central, Aloware, Contivio]
? Property Care: [Breezeway]
? Smart Remote Lock: [Lynx, Parakeet]
? Admin: [Google Docs, Google Sites, Calendar]
? Communication: [Slack, Skype, Whatsapp, Zendesk, Zoho]
? Graphic Design: [Canva, Venggage, LUpgrade to see actual info]
?Tasks Management: [Asana, Trello]
? Global Distribution System: [Sabre, Amadeus]


Do send me an invitation, and let’s see how I can impact your company.
Thank you in advance! :) 

Top Skills

Customer Support

Experience: 5 - 10 years

Other Skills

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
PASIG
Tests Taken
DISC
Dominance: 38
Influence: 9
Steadiness: 29
Compliance: 23
Uploaded ID
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