Mark

VA/CSA

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.13/hour ($800.00/month)

Associates degree

Last Active

July 20th, 2026 (4 days ago)

Member Since

June 28th, 2022

Profile Description

Customer Service professional with over 5 years of experience delivering exceptional support across phone, email, and chat channels, combined with 2 years of experience as an Ecommerce Virtual Assistant and recent experience as a Claims & Dispute Analyst. Skilled in handling order management, claims resolution, customer disputes, refunds, returns, and backend operations. Experienced in collaborating with logistics providers, suppliers, and internal teams to resolve complex customer issues while maintaining high service standards. Proficient in CRM systems, ecommerce platforms, and administrative support with a strong focus on customer satisfaction and operational efficiency

Top Skills

Real Estate » Appointment Setting

Office and Administration » Travel Planning

Other Skills

Office and Administration » Email Management

Office and Administration » Personal Assistant

E-Commerce » Inventory Management » Quality Control

Human Resources

Office and Administration » Transcription

Basic Information

Age: 37

Gender: Male

Website: Sign Up with Pro Account to View

Address: Lapu-lapu City, Cebu

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”