Project Coordinator/CSR

Overview

Looking for full-time work (8 hours/day)

at $2.48/hour ($480.00/month)

Bachelors Degree

Last Active

July 7th, 2026 (9 days ago)

Member Since

June 27th, 2022

Profile Description

> Customer Service Representative (Non-voice Account) - Alorica (Oct. 2017 - March 2019)
• Responsible for checking the documents accuracy prior to approving.
>Technical Assistant- Concentrix (Sept. 2020 - Jan. 2021)
• Answer customer's queries regarding with their orders. Able to resolve the customer’s issue on accessing their accounts online, process refunds and increase their credit limits.
>Site Acquisition Project Coordinator
- Asticom Technology Inc./Assigned to Globe Telecom (March 2021 - Dec. 2021)
• Profiling of sites for acquisition and coordination with the Lot Owners/ Building Administrators/Village
• Provides Job Order details for the installation of the complimentary connection for the acquired sites.
• Coordinate, schedule and site visits and technical team visits with various teams. Quality control, data entry and tracking of Site Candidate Packages, tower lease and amendments and other Site Acquisition documentation.
• Work directly with Site Acquisition Manager and/or other site acquisition and construction personnel to provide site acquisition expertise in all aspects of project. Prepare and update site status reports/databases, site close-out packages, and attend client meetings or deployment calls as required.
>Cold Caller / Appointment Setter- Green Home Forever - license installer of Solar Panels (Aug. 2020)
• Contact Home owners who wants to install Solar Power to their homes
• Responsible for keeping the client records and information
• Set up an appointment for free in house depth analysis of their current electric usage
>Inbound Customer Service Support Representative- BPO made easy (January-March 2021)
• Answer inbound phone calls from customers and Reviving sales that are being canceled
• Educate the customer about the products when they have questions• Properly document any changes made in the internal system to customers’ orders and execute the need of the customer within the internal systems.
>Road Right of Way - Project ---------- Specialist, Incorporated./Assigned to Wuhan FiberHome International Technologies Phils., Inc. (Dec. 2021-Present)
• Responsible for understanding the problems faced by the company or telecom sector and hence work on suitable projects for betterment of the company.
• Monitor the daily output of the people involved in the project.• Responsible for consolidating documents and permits, do the updating of the Database.
• Responsible for problem solving in the cases where previously formed projects are stuck and require expertise to be dealt with.
• Responsible in the training of project related issues to trainees in the company.
• Responsible for working with the project manager of the company for a common goal of the betterment of the company.