Detail-oriented and compassionate Medical Receptionist with experience in managing front desk operations, scheduling patient appointments, handling medical records, and providing excellent patient support. Skilled maintaining confide with healthcare professionals, and ensuring a smooth and welcoming clinic environment.
Experience: 6 months - 1 year
- act as a liaison, - provide product/service information, - answer questions, - resolve any emerging problems that our customer accounts might face with accuracy and efficiency - Greeting customers in a friendly, professional manner using the suggested script. - Answering telephonic and e-mail inquiries in a timely manner. - Deferring queries to your line manager if you are unable to answer them - Furnishing members and health care practitioners with details regarding members' benefits'. - Follow up their billing and claims. - Assist prescription to contact providers for the refills and orders
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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