Looking for a long-term full-time virtual position at a US company to utilize my professional skills.
Health Insurance Specialist
Health Insurance Specialist
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Main duties and responsibilities: • Handling the patients and providers’ billing inquiries through inbound and outbound calls and resolving their concerns the first call. • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. • Scheduling patients’ healthcare appointments • Addressing emergencies through sending ambulance • Verifying insurance eligibility and benefits •Responsibilities include working in a patient business service, good understanding of medical terminology, transcription, billing, checking the medical record. receiving inbound calls from the Patient, Insurance Providers, Collection agency, full verification of account Information under HIPAA compliance, merging of accounts. Pre-qualifying if the Patient is qualified for an assistance program.
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