Digital Marketer | GHL, HubSpot, Buffer, & Klaviyo Pro

- Served as Email Marketer, creating and executing campaigns for clients in finance, law, and roofing. Responsibilities included content creation, visual design, email scraping, automation via GoHighLevel and Google Apps Script, and landing page development. - Successfully drove a more than 200% increase in email click-through rates and a 300% boost in open rates through strategic content and design. Also streamlined lead capture and engagement by optimizing email workflows and landing pages.

- Planned and created engaging social media content, managed paid ads, led marketing campaigns for Fringe Salon, Inviktus Salon, and Girl Fridays, and assisted with client bookings. - Implemented a social media strategy that grew Instagram engagement by 45% and increased bookings by 30% in six months.

- Successfully manage and launch email marketing campaigns that drive engagement and conversions using GHL’s powerful email builder. - Build and optimize automated workflows for lead nurturing, follow-ups, onboarding sequences, and re-engagement, internal notification to save time while boosting results. - Set up and maintain CRM pipelines to keep opportunities organized, track lead stages, and ensure no potential client slips through the cracks. - Provide excellent customer service through GHL’s SMS, email, and call features, making sure every contact feels heard and supported. - Handle contact importation with ease, maintaining clean data and creating segmented lists that improve targeting and personalization. - Organize and monitor opportunities across multiple stages, allowing for clear visibility and better forecasting of client or sales progress. - Use tagging systems smartly to segment contacts, personalize automations, and manage lead behavior for more precise marketing strategies.

Manage end-to-end scheduling through different types of appointment setting software like GHL, Citrix, Rosy, and Meevo and automate reminders and confirmations that reduce no-shows.

- Provided customer support via inbound/outbound calls, addressing policy inquiries, scheduling appointments, reviewing billing, and interpreting medical claims, all while complying with HIPAA and company regulations. Consistently met performance metrics set by management. - Recognized as Top Advocate in November 2021 with 107.58% attainment and ranked 3rd in overall performance in April 2022.

- Proficient in Google Docs, Sheets, and Slides for collaborative content creation, real-time editing, and professional reporting or presentations. - Use Google Drive to organize, store, and share documents securely across teams and clients — ensuring easy access and version control. - Set up and manage Google Forms for collecting lead information, feedback, or internal processes. - Familiar with Gmail optimization – filters, labels, and add-ons to streamline inbox management and communication flow.