SOCIAL MEDIA MANAGER

Writes clear, persuasive, and engaging content for marketing materials, social media, and digital platforms to effectively communicate messages and attract target audiences.

Develops engaging digital content for social media and online platforms, focusing on creativity, audience engagement, and effective communication of ideas.

*Receives Inbound Calls *Inputs Order/ Order Management *Updates Status of Deliveries *Processes Escalations *Sales *Trouble shooting Technical issues *Password Reset *Answer Billing Inquiries *Sets meeting to client for Installation *Activation of Accounts and Services *Set a Conference for Troubleshooting *Chat support *Answering emails *follow up calls

Edits and produces high-quality video content using creative storytelling, visual effects, and sound to create engaging and professional videos for online platforms.

Designs and enhances visual materials such as social media graphics, marketing images, and promotional content while maintaining brand consistency and visual appeal.

a planning tool used to organize and schedule content in advance. It helps ensure that posts, campaigns, and creative materials are published consistently across platforms. By mapping out topics, deadlines, and publishing dates, a content calendar keeps teams aligned, improves workflow efficiency, and supports a strategic approach to content creation. It allows creators and marketers to plan ahead, maintain brand consistency, and deliver timely, engaging content to their audience.