Monica

Customer Service Specialist | Billing, Email Support & Data Entry

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Overview

Looking for full-time work (8 hours/day)

at $3.76/hour ($727.26/month)

Bachelors degree

Last Active

July 8th, 2026 (17 days ago)

Member Since

July 23rd, 2015

Profile Description

Customer Service Representative with over 4 years of experience in email, chat, and phone support. Skilled in billing, technical support, order processing, dispatching, and accurate data entry. Proficient in Zendesk and Salesforce. Detail-oriented, reliable, and able to multitask effectively in a fast-paced environment while maintaining strong customer service standards.

Top Skills

Experience: 5 - 10 years

I have over four years of experience providing customer support through email, chat, and phone. I handle customer inquiries, billing concerns, technical issues, and account updates while ensuring timely and professional resolution. I am experienced in managing high-volume workloads while maintaining service quality and customer satisfaction. I also use CRM tools such as Zendesk and Salesforce for ticket management, documentation, and follow-ups. I am reliable, detail-oriented, and focused on delivering efficient and positive customer experiences.

Other Skills

Basic Information

Age
42
Gender
Female
Website
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Address
Davao city
Tests Taken
IQ
Score:  95
English
C1(Advanced)
Government ID
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