Hazel

Healthcare Intake | Technical Support (Chat/Email)

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Overview

Looking for full-time work (8 hours/day)

at $6.65/hour ($1,280.00/month)

Bachelors degree

Last Active

June 24th, 2026 (yesterday)

Member Since

June 7th, 2022

Profile Description

Detail-oriented Healthcare Intake Specialist / Patient Care Coordinator with proven experience in referral management, insurance verification, patient intake, scheduling, and HIPAA-compliant documentation. Skilled in coordinating with physicians, patients, and clinical teams to ensure accurate records, efficient care delivery, and compliance with healthcare regulations.I bring a strong background in EMR systems and healthcare portals, supporting streamlined intake and referral workflows, minimizing errors, and improving operational ---------- addition, I have solid experience in chat and email technical support within an educational account, where I handled inquiries, resolved technical and account-related issues, and maintained precise documentation in a fast-paced, non-voice environment.I also have experience as a Property Manager for short-term and residential rentals, managing tenant and guest communication, coordinating maintenance, handling scheduling, documenting issues, and ensuring timely resolution of concerns. This role strengthened my organizational skills, attention to detail, and ability to manage multiple priorities remotely.Reliable, organized, and self-motivated, I am well-suited for full-time, permanent remote roles, particularly in non-voice healthcare intake, patient coordination, or back-office administrative support.

Top Skills

Experience: 1 - 2 years

I provided top-tier customer support to both guests and hosts, helping resolve issues related to bookings, payments, and account management. I handled inquiries across multiple channels, always aiming to deliver quick, friendly, and effective solutions. My focus was on ensuring a positive experience, troubleshooting problems, and guiding customers through Airbnb’s platform with ease.

Experience: 1 - 2 years

I serve as a Technical Support Specialist for a renowned US publishing company, where I ensure seamless access to courses and books through expert troubleshooting. My role involves assisting with registration, password resets, course enrollment, and resolving access issues via chat and email. Previously, I worked in customer service for a healthcare account, where I supported customers with prescriptions, plans, and subscriptions.

Experience: 1 - 2 years

Healthcare support professional with experience in insurance verification, patient intake, and care coordination. Known for accuracy, confidentiality, and effective communication with patients, providers, and clinical teams.

Other Skills

Basic Information

Age
28
Gender
Female
Website
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Address
Lapu-Lapu, Cebu
Tests Taken
IQ
Score:  117
DISC
Dominance: 54%
Influence: 8%
Steadiness: 8%
Compliance: 30%
English
C1(Advanced)
Government ID
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