Detail-oriented Healthcare Intake Specialist / Patient Care Coordinator with proven experience in referral management, insurance verification, patient intake, scheduling, and HIPAA-compliant documentation. Skilled in coordinating with physicians, patients, and clinical teams to ensure accurate records, efficient care delivery, and compliance with healthcare regulations.I bring a strong background in EMR systems and healthcare portals, supporting streamlined intake and referral workflows, minimizing errors, and improving operational
Experience: 1 - 2 years
I provided top-tier customer support to both guests and hosts, helping resolve issues related to bookings, payments, and account management. I handled inquiries across multiple channels, always aiming to deliver quick, friendly, and effective solutions. My focus was on ensuring a positive experience, troubleshooting problems, and guiding customers through Airbnb’s platform with ease.
Experience: 1 - 2 years
I serve as a Technical Support Specialist for a renowned US publishing company, where I ensure seamless access to courses and books through expert troubleshooting. My role involves assisting with registration, password resets, course enrollment, and resolving access issues via chat and email. Previously, I worked in customer service for a healthcare account, where I supported customers with prescriptions, plans, and subscriptions.
Experience: 1 - 2 years
Healthcare support professional with experience in insurance verification, patient intake, and care coordination. Known for accuracy, confidentiality, and effective communication with patients, providers, and clinical teams.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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